Field Systems Engineer

Robert HalfElm Grove, WI, US

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Job Description

Job Title : Field Systems Engineer – IT Infrastructure & Client Services

Overview :

Robert Half is seeking a tech-savvy, solutions-oriented Field Systems Engineer who thrives in client-facing environments and enjoys building strong, long-term relationships through technical excellence. This role offers a unique mix of on-site support, systems engineering, and strategic consulting in a managed services environment. You'll be guiding clients through infrastructure modernization, cybersecurity enhancement, and cloud transformation.

This is a Direct / Permanent Hire position, that will require a hybrid in-office schedule.

Travel to local clients is required. Must have a valid driver's license and active insurance policy.

What You'll Do :

Act as the primary technical contact for a portfolio of business clients, managing all aspects of their IT systems.
Architect, configure, and support a range of systems including servers, network gear, firewalls, and data protection tools.
Plan and execute server transitions, network refreshes, and virtualization rollouts using Hyper-V or VMware.
Deploy and manage cloud platforms like Microsoft 365, Azure, and SharePoint.
Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center.
Conduct regular system audits, performance assessments, and preventive maintenance tasks.
Recommend and implement security solutions, including MFA, EDR, and compliance support across HIPAA, PCI, and other frameworks.
Participate in technical planning sessions with client stakeholders to align IT strategy with business goals.
Contribute to internal process improvements and stay on top of evolving tech stacks and industry best practices.

What You Bring :

Minimum of 4 years supporting business IT environments, ideally within a service provider or consulting setting.

Strong expertise in the following areas :

Windows Server / Desktop OS (2019 and newer)

Microsoft 365 ecosystem, Azure services, and SharePoint

Firewall administration and network architecture (VLANs, VPNs, Cisco / Meraki)

Data protection systems like Veeam, Datto, or similar

Endpoint protection platforms (SentinelOne, Defender for Endpoint, CrowdStrike, etc.)

Virtualization skills with platforms like VMware or Hyper-V.

Familiarity with IT service frameworks (ITIL / ITSM) and practical experience in change / incident workflows.

Hands-on use of tools such as Meraki, DUO, StarWind, Supermicro hardware, and backup solutions.

Strong written and verbal communication abilities, along with a sharp attention to detail.

A team-first mindset with a customer-focused approach to problem-solving.

Bonus Points For :

Professional certifications such as : Azure Admin Associate, CompTIA Security+, Microsoft MCSA, VMware VCP, or Cisco / Meraki credentials.

Experience guiding clients through compliance initiatives (CMMC, NIST, HIPAA, PCI, etc.).

Exposure to IT leadership roles on small- to medium-sized implementation projects involving both cloud and on-prem technologies.

ITIL Foundation or similar service management certification.

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System Engineer • Elm Grove, WI, US