JobSummary :
Alldrivers run daily routes with frequent stops and are required toload packages onto hand trucks and unload product at each stop onthe assigned route in the order they are designated by theTransportation Department Manager.
The candidate will operatesuccessfully in a cross-dock model picking up a loaded truck from anightly delivery at the assigned loading dock and returning theempty truck back to the assigned lot at the end of the route.
Maybe required to assist occasionally with loading-trucks, palletizingproduct, and performing other duties as assigned by Supervisor orManager.
RESPONSIBILITIES
- Providetechnical, customer relations, and personnel management for majorprograms and projects.
- Runs routes efficiently,meeting or exceeding designated routetimes
- Unload product from trailer, by hand orusing a hand cart, and place in designated customer storage areas.May include transporting product down ramps, stairs, or docks, inall weather conditions.
- Frequently lift, push,or move product that weighs 1-75 pounds, up to 100 pounds;frequently reach up to 72 to stack and unstack pallets and handcart;
constantly bend and twist while loading and unloadingproduct, and retrieving items fromtrailer.
Verify delivery of items with customerand obtain proper signatures. Contact management for authorizationwhen discrepancies are on invoices.
Communicate allerrors / returns.
- Calls in when a customer doesnot receive their entire order (shorts)
- Handlesany customer complaints professionally
- Handlescompany equipment properly, follow written driver safety rules, andperforms a pre-trip inspection. Perform pre-trip and post-tripresponsibilities in accordance with Department of Transportation(DOT) regulations and Sysco policies andprocedures
QUALIFICATIONS
Education
- Degrees / CertificatesMinimum Required :
- High School or GED orequivalent
Experience
- One-yearroute delivery experience or applicable background driving astraight truck
- Valid Commercial Driver’sLicense Class B (Class A preferred)
- Must beable to read and understandEnglish.
Skills
- Operatevehicle in a variety of traffic and weatherconditions.
- Meet or exceed minimum productivitylevels established by the Company.
- Meet orexceed established cases per errorgoals
- Demonstrate strong customer relations andproblem resolution skills.
- Effectively plan andorganize work activities independent of directsupervision.
- Develop a good working knowledgeof product and inventory control techniques andprocedures.
- Maintain ongoing inter-departmentcommunications related to routing, safety, and customerrelations.
- Proven ability to communicatearticulately and perform simple arithmetic (Experience in handlingmoney preferred)
- Building CustomerLoyalty
- ManagingWork
- Adaptability
- BuildingTrust
- Follow-up
- Communication
OTHERINFORMATION
- Frequentlifting of product up to 50 lbs. during the shift, infrequentlifting to 80 lbs.
- Must be able to climb on andoff the box of the truck
- Frequent bending,squatting, pushing, and pulling
- Must be able towork in confined spaces