Floor Manager- Travis Pointe Country Club

Job Details

Description

Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, and with a satellite office in Naples, Florida, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses.

At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that our members and customers desire and the environment in which our employees will thrive.

Travis Pointe Country Club, located in Ann Arbor, Michigan, and managed by Bobby Jones Links, is hiring for a Floor Manager.

Built in 1977, Travis Pointe is one of the state’s elite private clubs, featuring four season amenities, including indoor and outdoor pools, 4 indoor courts and outdoor large tennis complex, aquatics facility, indoor golf simulators, and a fitness center.

Travis Pointe has hosted the LPGA Volvik Championship, as well as numerous tournaments throughout the years, including the EPSON Tour, the Michigan Amateur Championship, the Women’s Western Amateur, the Women’s Michigan Open, US Mid-Amateur qualifying, and numerous US Open and US Senior Open qualifiers.

Primary responsibilities of the Floor Manager at Travis Pointe Country Club include :

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Works closely with the kitchen to ensure expedient ticket times, excellent food quality, and proper plate presentation.
• Plans, promotes, and directs all restaurant activities.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Develops food and beverage sales and promotions as the business dictates.
• Incorporates safe work practices and safe food handling standards.

Qualifications

Required Skills

• Strong leadership and people management skills.
• Proficiency in Excel, Word, and club point of sales systems.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Significant experience in the food and beverage industry.

PHYSICAL DEMANDS & WORK ENVIORNMENT REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to :

• Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
• Lift up to 25 lbs. regularly; up to 50 lbs. occasionally and to lift overhead and push / pull, move lighter objects.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Indoor conditions that may be warm.
• Work near : grill and fryer.
• Noise level in the work environment is frequently loud.
30+ days ago