Sunrise Senior Living - Associate Director of Sales
Location : Sunrise of Issaquah, Washington
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Job ID : 2024-216046
JOB OVERVIEW
The Associate Director of Sales (ADOS) is responsible for supporting and assisting the Sales and Marketing team in achieving the Community’s occupancy and revenue goals.
Responsibilities include assisting in managing the community’s sales and marketing database (CRM), maintaining appropriate sales collateral, supporting the scheduling and execution of on-site sales and marketing events, and coordinating resident move-in activities.
RESPONSIBILITIES
- Assists the Sales and Marketing team in maintaining proficiency in the CRM lead tracking system.
- Supports the Sales and Marketing team by maintaining all current prospect records in the CRM.
- Builds a trusting relationship with prospects by understanding the Sunrise product.
- Ensures model suite(s) / apartment(s) are well maintained.
- Tracks and accomplishes sales goals in a timely manner.
- Demonstrates effective telephone skills producing qualified leads and appointments.
- Prepares the resident’s Administrative File according to regulatory requirements.
- Manages the move-in process as outlined in the Resident Move-In Checklist.
- Coordinates and facilitates the Resident Assessment with the Resident Care Director.
- Ensures all required forms are completed by the resident / family on or before move-in date.
- Schedules the Resident Agreement Signing on Move-In day.
- Orientates the resident and family to the community.
- Ensures the suite / apartment is ready for Move-In.
- Maintains ongoing dialogue with residents / families to ensure a smooth transition.
- Initiates communication with resident’s physician and / or family for necessary forms.
- Facilitates the Sunrise Founders Club for new communities.
- Partners with the community team to ensure compliance with OSHA requirements.
- Attends regular meetings and maintains required training compliance.
- Supports the sales team in executing successful marketing events.
- All other duties as assigned.
QUALIFICATIONS
- One (1) year of experience in a sales support role or two (2) years as a Sunrise Team Member.
- Previous customer service or sales experience.
- Ability to handle multiple priorities.
- Excellent communication skills.
- Ability to facilitate small group presentations.
- Competent in organizational and time management skills.
- Demonstrates good judgment and decision-making skills.
- Proficient in Microsoft Office and Sunrise applications.
ABOUT SUNRISE
Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families.
PRE-EMPLOYMENT REQUIREMENTS
Employment with Sunrise is conditioned on completing a drug test, participating in testing requirements, and vaccination as mandated by applicable laws.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on location, skills, experience, and qualifications.
Sunrise Senior Living is an Equal Opportunity Employer.
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