Job Title : Work From Home Customer Service Representative
Employer : FedEx
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
Qualifications :
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Benefits Advisor (Part time) - Work from home
Remote position (Work from home). Comfortable working remotely and independently. ...
Work From Home - Customer Service Sales - Waco, Tx
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?. A fulltime career but you can choose when you work. Outstanding commission and incentive framework. Our virtual workplace thrives on a vibrant team atmosphere. ...
Account Specialist (Work from home)
Remote position (Work from home). Comfortable working remotely and independently. ...
100% Remote/ Work from Home- CS/Sales
Prepare to be rewarded for your hard work and dedication!. They will demonstrate a strong work ethic, a positive mindset, boundless energy, and impeccable attention to detail. ...
Senior Business Analyst / Data Analyst - PBM - Work From Home
Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career developmen...
Company Expansion- Hiring remote work from home positions
Stable, work from home position. Virtual workshops and trainings. ...
Organizational Change Management - Lead - Work From Home
Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. Assesses stakeholder buy in and support for the service by conducting impact analysis and gathering direct feedback from sta...
Stock / Options Trader - Work From Home
Join our community of seasoned traders, and benefit from ongoing coaching, educational courses, and regular meetings. ...
Licensed Health Insurance Agent- Work from Home
With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. For now, most of our positions are remote as part of our work-at-home program. Work at Home Set-Up Requirements. The use of wireless connections ...
Work from Home Data Entry Clerk
Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...