ROLE DESCRIPTION :
Looking for Agent Team Member candidates in these states : North Carolina, Georgia, and Florida!
At the Denny Resumadero Agency, you will support our Mission to transform an ordinary transaction into an extraordinary customer service experience! We do this by being experts in our field, having genuine care for our customers, and pursuing deeper conversations!
Our Vision is simple- The BEST performing team, The BEST community presence, and The BEST place to work!
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS :
- Hourly pay plus commission / bonus
- Paid time off (vacation and personal / sick days)
- 401(k) opportunity
- Valuable career-building experience
This is a remote position.
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