Job Description
Job Description
In our Agency, we have been in business for 9 years. Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team.
We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Evenings Off
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Provide exceptional customer service
- Provide customers with additional information about new products and services.
Requirements
- Be a great self-starter with a sense of urgency.
- Must have ability to multi-task.
- Great Customer Service Skills.
- Likening assistance and reimbursement
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