Outreach Specialist

About CINQCARECINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to Black and Brown communities.

Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms.

We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our Family Members’ race, culture, and environment is critical to delivering improved health outcomes.

By empowering Family Members, providers, and caregivers with the support they need, we strive to make health and care a reality not a burden every single day.

Join us in creating a better way to care.About YouThe Outreach Specialist should have the following qualification :

• Education : Bachelor's degree in healthcare, public health, social work, or a related field (or equivalent work experience).
• Experience : Strong knowledge of New York State's Medicaid program and Medicaid Advantage Plan. Experience in community outreach, healthcare enrollment, or public assistance programs is preferred.
• Entrepreneurial : CINQCARE seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations.

This position is accountable for ensuring CINQCARE is positioned to innovatively deliver on its promise.

Communication : Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders.

Proficiency in all Microsoft Office applications and data management.

• Relationships : Ability to build and effectively manage relationships with business leaders and external constituents. Ability to work independently and as part of a team.
• Culture : Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.Requirements :
• Certified Application Counselors (CACs) or Medicare CertificationAbout the JobThe Outreach Specialist reports to the Director of Care Management, with accountability for providing strategy, judgment, organization, and evidenced-based analysis to influence decisions, and directly to meet CINQCARE requirements.

They should embody CINQCARE’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded.

The Outreach Specialist for New York State's Medicaid Advantage Plan (MAP) plays a crucial role in promoting and facilitating enrollment in the MAP program.

The primary responsibility of this position is to engage with the community, raise awareness about MAP, and assist eligible individuals in understanding and enrolling in the program.

This position requires a strong understanding of Medicaid policies, excellent communication and interpersonal skills, and a commitment to improving healthcare access for New York residents.

Primary ResponsibilitiesThe Outreach Specialist will have the following responsibilities :

• Develop and execute outreach strategies to engage with eligible populations across the state.
• Attend community events, health fairs, and meetings to provide information and answer questions about the MAP program.
• Collaborate with local community organizations, clinics, and healthcare providers to expand outreach efforts.
• Educate potential beneficiaries about the benefits, eligibility criteria, and coverage options under MAP.
• Provide clear and accurate information on how to apply for MAP and guide individuals through the enrollment process.
• Create and distribute educational materials, such as brochures, flyers, and presentations.
• Assist individuals in completing MAP applications, including gathering required documentation.
• Help applicants understand their rights and responsibilities within the program.
• Provide support for resolving any issues or challenges during the enrollment process.
• Maintain accurate records of outreach activities, including the number of people reached and assisted.
• Compile and submit regular reports on outreach efforts and enrollment statistics to the appropriate department.
• Collaborate with internal and external stakeholders to ensure a coordinated approach to outreach and enrollment efforts.
• Stay updated on changes in Medicaid policies and program updates and attend relevant training sessions.CINQCARE provides all employees working an average of 30+ hours / week with the option to enroll in healthcare benefits.

The cost of healthcare is shared between the company and the employee.The working environment and physical requirements of the job include : This position requires both field and office-based work.

The job requires frequent travel for home visits and travel to physician offices, hospitals, sub-acute facilities, community partners and non-home-based market offices in all types of weather conditions.

In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.

In this position you will need an ability to travel frequently by car and / or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated.

Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents.

Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines.

Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.