ROLE DESCRIPTION :
As a Customer Service Manager you are the first person client's / prospects see when entering the office. You will be working directly with my Office Manager to help the office service and keep the client's we have happy! Also, assisting our Sales Team with service-related activities.
We are a very busy office; the Customer Service Manager is a critical role in my operation / agency. The right candidate should look at this opportunity as a career and not a job, taking advantage of annual pay increases, generous 401k matching and other benefits.
RESPONSIBILITIES :
- Work daily tasks assigned from the Office Manager
- Answer the phone, helping clients with a variety of insurance related tasks
- Work harmoniously with current team and office goals
- Good attendance, work ethic and demeaner
QUALIFICATIONS :
- Property / Casualty Insurance License- I will pay obtaining this license
- Strong leadership and organizational skills.
- Excellent communication and problem-solving abilities.
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