Quality Assurance Manager
Quality Manager
Responsibilities
- Responsible for managing quality practices and delivering operational performance; improving on existing processes by implementing best practices and systems.
- Ensure the organization’s Quality Management System conforms to customer, internal, ISO 9001, IATF16949, VDA and regulatory / legal requirements.
- Manage the monitoring, measurement, and review of internal and external processes that impact the performance of the organization’s objectives.
- Engage with customers, employees, contractors, and outsourcing firms to develop and maintain product / process requirements.
- Develop and lead a cross-functional team on the proper integration of Process Flows, FMEA's, Control Plans, and FTP from initial versions through production versions.
- Support advanced product quality planning (APQP) to ensure effective product launches.
- Make recommendations, plans, and suggestions that promote continuous improvement throughout the organization.
- Responsible for the problem resolution process, whether an internal- or customer-identified issue, including ensuring deadlines are met and using standard reporting tools (8D or a customer-specified variant).
- Act as an organization representative, including visiting customer and vendor facilities.
- Responsible for correspondence with customers concerning audit results, customer rejected material and other technical matters.
- Develop and upgrade the talent of the operational quality team.
- Responsible for maintaining the Cost of Quality process and driving improvement on this metric.
Qualifications
- Bachelor’s degree preferred
- 5+ years of experience in a quality management capacity
- Experience within the automotive industry and with the IATF 16949 quality system
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