Bilingual Customer Service Representative

Are you ready to elevate your career in an energetic environment? Join Florida One Insurance as a Full Time Bilingual Customer Service Representative, where your linguistic skills will shine! This onsite role offers the thrilling opportunity to directly impact our customer experience while working in a fun and relaxed atmosphere.

Connect with a diverse clientele and solve problems with empathy, ensuring every interaction is a positive one! With a competitive pay ranging from $46,133 to $65,405 per year, you'll be rewarded for your hard work and dedication.

You can enjoy great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Don't miss the chance to be part of a team that embodies integrity and customer-centricity while having a blast along the way!

Florida One Insurance : Who We Are

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products / services and unparalleled customer experiences.

We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success.

We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates.

Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

What does a Bilingual Customer Service Representative do?

As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, every day is an exciting adventure! You kick off your morning by reviewing your agenda, mapping out client calls, and addressing urgent emails and voicemails.

Engaging with both potential and existing clients, you skillfully navigate inbound and outbound calls, showcasing various insurance products that perfectly meet their needs.

With a focus on personalized service, you handle inquiries, process applications, and manage policy changes. Throughout the day, you diligently update client records, track your sales metrics, and follow up on leads, ensuring no opportunity is left untapped.

Team meetings keep you in the loop with new products and market trends, fostering a culture of continuous learning.

As your shift wraps up, you meticulously document client interactions and set the stage for tomorrow, balancing persuasive sales techniques with compassionate customer care to exceed targets and enrich client experiences.

What we're looking for in a Bilingual Customer Service Representative

To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, several key skills are essential.

First and foremost, exceptional communication skills are crucial, enabling you to connect with clients effectively and articulate complex insurance concepts in a clear and relatable manner.

Active listening is vital, allowing you to understand client needs and tailor solutions accordingly.

Strong problem-solving abilities will empower you to address inquiries and resolve issues promptly, fostering a sense of trust and reliability.

A customer-centric mindset is paramount, ensuring you prioritize clients' best interests while maintaining empathy in every interaction.

Additionally, persuasive sales techniques are necessary for presenting products convincingly and closing deals while balancing authenticity and care.

Finally, time management skills will help you juggle multiple tasks efficiently, from client calls to record updates, all while staying organized in a dynamic environment.

Ready to join our team?

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!