Overview
The Suite Server is responsible for serving guests in the Suites. The Suite Server must be personable and able to work in an ever- changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Responsibilities
- Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
- Ensures all assigned suites are set prior to event based upon communication received of orders
- Responsible for organization and preparation of events in assigned locations
- Responsible for assisting in closing out financials per event and ensuring correct billing takes place
- Monitor and maintain food quality
- Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
- Monitor and enforce safe alcohol policies and procedures
- Monitor and maintain inventory control and product requisition fulfilling
- Have full knowledge of food and beverage menu items and accompaniments
- Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests
- Responsible for ensuring suites has all necessary serving ware
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance.
- Assures that the location equipment is operable and clean prior to start of event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
- All other duties as assigned by the managers and supervisors.
Qualifications
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash / credit transactions, cash reconciliation and product inventory.
Education, Qualifications and Experience :
At Least 1-2 years’ experience working in a food & beverage or customer service role
Physical Requirements :
0-24%
25-49%
50-74%
75-100%
Seeing : Hearing :
Hearing :
Standing / Walking / Mobility :
Climbing / Stooping / Kneeling :
Lifting / Pulling / Pushing :
Fingering / Grasping / Feeling :
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