Seeking apartment leasing consultants to provide exceptional service at apartment communities.
Leasing Consultants are community ambassadors between the public, the residents and the management team. They provide value and quality by assessing the needs of every client and providing solutions.
Duties include (but are not limited to) :
- Greet visitors (residents, future residents and internal team members)
- Answer inquiries by phone and email
- Schedule appointments
- Provide tours and promote attractive community features
- Collect application fees, deposits and rent
- Prepare and submit application materials for approval
- Prepare leasing documents
- Follow up with prospects after viewing homes or submitting applications
- Records visitor traffic, leasing status and community complaints
- Prepares service requests
- Prepares move-in / move-out notices, inspections or procedures
- Plans and coordinates events
- Prepares refreshments
- Prepares and distributes move-in packets and gifts for new residents
Ideal candidates must possess a dynamic personality with the ability to interact and connect with all different personalities.
Extraordinary communication skills coupled with a confident approach is critical to this role. A can-do spirit with proven reliability is required.
Successful candidates may have previous backgrounds in : real estate, banking, customer service, management, retail, restaurant, hospitality / hotel, reception, administrative and sales.
- Professional appearance
- Reliable means of transportation
- Ability to be prompt and on time every day
- Ability to solve problems and work with minimal supervision
- Office skills : customer service, typing, clerical, computer, telephone
- Best candidates are friendly, outgoing and display a positive, upbeat attitude
- Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role
- Bi-Lingual skills, knowledge of tax credit, fair housing laws, safety issues and / or a working knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR are a PLUS
- Respectful of the boundaries of confidentiality, fair housing laws and safety
- Qualified candidates are encouraged to apply. Equal Employment Opportunity.
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