Associate Director

Logo : Posting Number :

Posting Number : STA00340PO24

STA00340PO24

Job Family :

Enrollment Management

Job Function : Student Services

Student Services

USC Market Title :

Student Services Program Manager

Link to USC Market Title :

https : / / uscjobs.sc.edu / titles / 132655

Job Level : M1 - Managerial

M1 - Managerial

Business Title (Internal Title) :

Associate Director

Campus : Columbia

Columbia

Work County : Richland

Richland

College / Division :

Division of Academic Affairs and Provost

Department :

PROV Continuing Education and Conferences

State Pay Band :

Approved Starting Salary :

$59,581

Advertised Salary Range :

$59,581 - $65,100

Part / Full Time : Full Time

Full Time

Hours per Week : 37.5

37.5

Work Schedule :

Typical work schedule is Monday Friday 8 : 30 a.m. 5 : 00 p.m.

Nights and weekend may be required to meet the needs of the department. Travel may be required.

Opportunity for flex time.

Must be willing to work a flexible schedule to meet the needs of the department.

Basis : 12 months

12 months

Job Search Category :

Student Services

About University of South Carolina :

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state.

More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort.

In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning.

All of our system institutions place strong emphasis on service helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement :

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds.

We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability.

The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement.

We celebrate the diverse voices, perspectives, and experiences of our employees.

Advertised Job Summary :

The Office of Continuing Education and Conferences (CEC) supports the University of South Carolina’s mission of outreach and engagement by providing noncredit opportunities through :

• pre-university academic youth programs
• university test preparation
• personal and professional education
• CEU documentation
• and conference and event services.

Our high-achieving and collaborative staff is seeking an associate director to join our team!

CEC serves as an essential piece of the university’s community outreach efforts. We offer and track educational opportunities for learners of all ages.

Our workshops, boot camps, courses, and conferences offer personal enrichment, career-based credentialing and upskilling, networking opportunities and more.

We serve everyone from individuals and university departments to non-profits and the business community.

Are you a detail-oriented, customer-focused, goal-driven, self-starter? If so, this could be the perfect job for your next move!

• In this role, you will lead a team of professionals who work with students across the 60-Year Curriculum (and beyond!). Partner with university faculty and industry experts to host programs for high-achieving 6-12 grade students;
• promote our seven well-established certificate programs to working professionals and add new certificates to our portfolio;

and help community members learn new skills or gain new hobbies through our Carolina Classroom personal interest workshops.

Work with local and regional businesses, non-profits, and state agencies to create customized training for their team members.

Have we piqued your interest? Apply today! We’d love to learn more about you.

Minimum Qualifications :

Master’s degree and 3 years of related program experience, or bachelor’s degree and 5 years related experience.

Knowledge / Skills / Abilities :

Ability to identify, develop and implement programs and activities that will benefit the campus, local, and state communities is necessary as are strong interpersonal and communication skills.

Knowledge of Word, Excel, and Outlook.

Job Duty :

Serve as a liaison with local, state, and national associations, organizations, and agencies involved in pre-university and continuing education training.

Interpret training needs for specific organizations, recommending customized training programs and managing execution of these programs.

Assist with bid processes, research, and marketing of new and existing programs. Maintain knowledge of existing and emerging pre-university and continuing education initiatives on campus, in the local community, across the state, and at peer and peer aspirant institutions.

Essential Function : Percentage of Time :

Percentage of Time : Job Duty :

Job Duty :

Train, supervise and direct the pre-university programs coordinator, professional education coordinator, and program advisor.

Ensure employees understand job duties, responsibilities and expectations and provide regular feedback to increase performance.

Build and / or maintain a training manual for each position to document procedures.

Essential Function : Percentage of Time :

Percentage of Time : Job Duty :

Job Duty :

Oversee onsite, hybrid, and virtual pre-university and continuing education programs. Plan, manage, evaluate and deliver existing and new pre-university, professional education and personal interest programs.

Planning includes logistical coordination of programs, communicating with and securing instructors, securing appropriate meeting space, audio-visual, catering and parking.

Create effective marketing plans and create / procure effective program support documents including class handouts and books.

Effective delivery includes overseeing participant registration processing, maintaining communications with enrolled participants, developing course content, and ensuring effective program delivery.

Utilize virtual delivery methods including Blackboard and program-specific modules.

Essential Function : Percentage of Time :

Percentage of Time : Job Duty :

Job Duty :

Serves as primary point of contact for contracted consultants, service providers, and instructors to ensure planning and delivery of pre-university and continuing education programs.

Recruit and onboard new instructors, as needed.

Essential Function : Percentage of Time :

Percentage of Time : Job Duty :

Job Duty :

Manage enrollment, registration and classroom (onsite / hybrid / virtual) delivery processes. Oversee student services coordinator and program manager who facilitate lead generation, day-to-day communication, application / registration processes, fee payment etc.

Oversee program inquiries and general customer service issues and direct program advisor on funding options available to pay for programs.

Essential Function : Percentage of Time :

Percentage of Time : Job Duty :

Job Duty :

Work with director and business manager to establish and maintain consistent and uniform budget reconciliation processes and reports.

Support management of department’s CRM / event management system. Assist with department’s programs, conferences, and events in a team setting.

Other duties as assigned.

Essential Function : Percentage of Time :

Percentage of Time :

Safety Sensitive or Security Sensitive :

Hazardous weather category :

Non-Essential

Number of Vacancies :

Desired Start Date : 06 / 03 / 2024

06 / 03 / 2024

Job Open Date : 04 / 24 / 2024

04 / 24 / 2024

Job Close Date : 06 / 10 / 2024

06 / 10 / 2024

Open Until Filled :

Special Instructions to Applicant :

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time.

This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors.

Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by June 10, 2024. The University of South Carolina offers a valuable benefits package including but not limited to :

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting :

https : / / uscjobs.sc.edu / postings / 166339

EEO Statement :

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV / AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.