Job Description
What would you do? The Specifics
- Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
- Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
- Convey a commitment to providing outstanding customer service and ensure all associates do the same.
- Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
- Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
- Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
- Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
- Motivate associates to exceed performance standards.
Qualifications
Are you the right fit? The Suitable Talent
- Fluent in reading and speaking both English and Spanish.
- Optical sales experience. Supervising experience is preferred.
- Proven ability to lead, coach and build associate relationships.
- Sound understanding of store operations and standards for success.
- Strong communication skills (both oral and written) for effective management of teams.
- Exceptional customer service skills.
- Strong organizational skills for planning work and continuously monitoring progress towards goals.
- Ability to analyze, create, and understand financial reports.
- Demonstrated ability to analyze and solve problems of varied scope.
Additional Information
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more.
At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website www.nationalvision.com to learn more
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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