Crothall Healthcare
Salary : 57,000 - 60,000
Other Forms of Compensation :
Pay Grade : 10
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states.
Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services : Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services.
Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals.
Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary
Summary : As an Operations Manager, you are responsible for assisting in directing and leading all aspects of the support services operational needs of the department.
You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, delivering the highest possible level of service.
Essential Duties and Responsibilities :
- Establishes and annually reviews standards and work procedures for all staff.
- Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assists in the hiring process; interview, hiring and training of new associates.
- Orients, develops, and supervises all supervisory / housekeeping staff.
- Conducts regular inspections and makes recommendations to the facility.
- Conducts monthly reporting of goals, accomplishments, and future plans.
- Provides staff education and continuous training.
- Communicates with staff, administration, and other departments.
- Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
Qualifications :
- 4 years of support services, military, housekeeping, and / or facilities maintenance experience.
- At least 1-3 years of experience preferred in : housekeeping, maintenance, janitorial field; prior management experience required
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and prioritize.
- Ability to maintain organization in a changing and stressful environment.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Possess a detailed knowledge of contract administration and office procedures.
- Proficient digital literacy and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor’s degree is preferred.
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