Application Analyst (Must reside in IL, WI or IA)

Job Description

Job Description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose :

The Application Analyst plays a key role in supporting IT management by maintaining the software architecture that underpins Rosecrance’s business operations. This position ensures that software coding aligns with business practices and standards. The analyst will also recommend and implement network policies. Additionally, they will manage relationships with external vendors and suppliers to facilitate the maintenance, service, and procurement of software and hardware infrastructure.

Qualifications :

• Bachelor’s Degree in Information Technology, Computer Science, or a related field, or equivalent practical experience in the IT industry
• Demonstrated experience with business productivity applications
• Demonstrated experience with SQL, Crystal, Business Objects queries against financial and clinical data bases to fulfill data and report requests.
• Ability to interpret a variety of complex instructions furnished in written, oral, diagram or schedule form.
• Proven ability to build and maintain effective working relationships with leadership, coworkers, and all stakeholders
• Strong solutions-focused problem-solving skills with the ability to navigate practical challenges and adapt to a range of variables
• Skilled in managing time-sensitive tasks and meeting deadlines while maintaining performance in a high-pressure environment
• Strong patience and communication skills to effectively guide individuals through troubleshooting steps for resolving computer issues.
• Proven track record of utilizing judgement and foundational experience to effectively plan and achieve goals while seeking guidance when necessary
• Proven commitment to ongoing education and professional development
• Competence in using common computer applications such as word processing, spreadsheet, and presentation software
• Exceptional interpersonal skills with a strong commitment to providing outstanding customer service
• Excellent oral and written communication skills
• Belief in the mission and vision of Rosecrance

Responsibilities :

Work hours prescribed by leadership and any additional hours deemed necessary for the responsibilities assigned.

Investigates, develops, and monitors solutions to enhance utilization of computer resources for end users.

Analyze, develop, test, and implements segments of automated systems.

Recommend, initiate and implement system changes and enhancements.

Provide user support for software and hardware issues.

Monitor data integrity and create reports to identify data errors / exceptions.

Develop quality control criteria, profile reports, error control criteria, and various system queries (generic and specific).

Evaluate and implement robust technology solutions to improve effectiveness and efficiencies.

Monitors system operations to ensure accuracy and reliability of data.

Schedule : 8-hour shifts

Work Location :

Remote but must live in IL WI or IA

Compensation & Rewards

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family :

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability,

marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.