The Regional Home Health Quality and Patient Experience Coordinator reports to the Home Health Quality and Patient Experience Zone Manager and is responsible for facilitating overall agency quality improvement and outcome performance.
Travel throughout CA, ID, OR & WA Required
Salary Range : $90K - $100K annually
Responsibilities
- Performs at least one on-site survey readiness assessment annually using designated protocols and tools as requested
- Partners with agency leadership in developing and oversees implementation and monitoring of effective actions to mitigate quality related findings identified in the survey readiness assessments as applicable.
- Supports agencies during state and Joint Commission surveys, as applicable, by remaining available during survey, assisting in the development of the required action plan, and monitors follow through with action plans / Evidence of Standards Compliance (ESC) Measures of Success (MOS), if requested
- Maintains current knowledge of regulations affecting the agency and acts as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, state specific regulatory requirements including discipline specific practice acts, and Joint Commission requirements.
- Performs site visits when indicated to identify and address mitigating factors inhibiting improvement in quality performance.
Work with agency leadership to develop improvement plans and provide oversight to ensure barriers are successfully mitigated.
- Assists agency leadership in the prioritization of performance improvement activities and in the development of improvement plans to address and improve Value-based Purchasing, HHCAHPS, STAR, and publicly reported quality measure performance.
- Provides face-to-face exit conferences with agency leader(s) or designee after each site visit to communicate findings and discuss plans of improvement.
- Monitors internal quality chart review results and provides feedback on effective action plan development to improve results.
- Periodically performs inter-rater reliability audits on internal quality chart reviews performed by agency leaders. Assist agency leaders in obtaining initial competency in quality chart review process.
- Provide orientation to quality and performance improvement program to new clinical and executive directors.
- Analyze data and quality reports to identify improvement opportunities and work with agency leadership to develop plans to improve overall quality performance
- Assist agency leaders with the root cause analysis and action plan development related to Sentinel Events and other identified patient safety risks.
- Reviews quarterly Quality and Performance Improvement Executive Summary Reports, which includes an analysis of data and specific actions taken to mitigate and provides appropriate guidance to agency leaders to ensure adequacy.
- Regularly communicates progress and concerns with the respective Regional Vice President and Home Health Quality and Patient Experience Zone Manager.
- Adequately prepares for and actively participates in monthly quality review calls with manager.
- Performs other assigned duties timely and adequately.
Qualifications
- 3 years healthcare experience, preferably home care and / or healthcare quality related experience
- Bachelor's Degree in a health care related field.
- Associate Degree acceptable for RN candidates only.
License Desired
- Certification in HealthCare Quality is preferred, after first year of service
- Current Driver's License and vehicle insurance, and access to a dependable vehicle.
- Understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards
- Effective written and verbal communication skills
- Good interpersonal skills
- Fiscal responsibility and accountability
- Proficient computer skills with knowledge of Microsoft Word and Excel
- Goal-oriented and ability to affect change
Pediatric RN or LPN in North Salt Lake
An RN or LPN working as a private duty nurse carries out orders including medication administrations, IV fluids, specialized feedings, and respiratory cares including trach and ventilator and oxygen management, assistance with ADLs, bathing, and feeding. HHAU does not have access to candidate inform...
Registered Nurse (RN) - Home Health - PRN
We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethn...
Medical Office Intake Coordinator
Qualifications and Experience: One year prior home healthcare experience preferred. This medical office position is primarily responsible for intake of new referrals to include coordinating patient care, obtaining initial authorization, and verification of insurance benefits. Verifies dispatch of pa...
Patient Coordinator Men's Health
University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Gathers needed medical information such as records, slides, films, and ancillary tests to assist in the coordination of patient needs. University of Utah Health ...
RN Registered Nurse / AHN Home Infusion - Part Time - Pittsburgh Territory (Travel Required)
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientati...
Hospice/Home Health RN Case Manager
If you have a passion for providing high quality patient care, have good documentation skills, and enjoy caring for patients in a home setting, then this is the job for you and we look forward to hearing from you. HHAU does not have access to candidate information and is not responsible for any of t...
Care Transitions Coordinator Home Health
Must have demonstrated experience and understand federal, state, and local laws and regulatory guidelines governing the operations of Medicare certified home health and hospice. We’re committed to expanding what’s possible for patient care in the home, all while fostering a unique culture that is bo...
RN Case Manager Hospice/Home Health
If you have a passion for providing high quality patient care, have good documentation skills, and enjoy caring for patients in a home setting, then this is the job for you and we look forward to hearing from you. HHAU does not have access to candidate information and is not responsible for any of t...
RN Registered Nurse - AHN Home Infusion - Greensburg/Latrobe Territory (TRAVEL)
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientati...
RN - Admit Nurse / Case Manager - Full Time
In-depth knowledge of physiology and medical conditions, allowing for accurate assessment and intervention for both Hospice and Home Health. This is an exciting opportunity for a Registered Nurse who is passionate about providing high-quality care and educating the community on the benefits of Hospi...