Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed.
With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning.
It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities
A day in the life of a Unit Secretary at Hackensack Meridian Health includes :
- Performing clerical duties related to admission, discharge, and documentation of patient information while prioritizing and organizing work assignments based on changing needs and situations in the department
- Greeting patients and families. Assisting them in filling out necessary forms and paperwork.
- Completing admission and discharge paper work and file processing
- Developing a rapport and cooperative relationship with nursing and clinical staff and responding to questions / requests from healthcare providers
- Organizing and filing medical information appropriately
- Answering the phones and call bell and communicating clearly when receiving information from other units, physicians and / or guests
- Safeguarding sensitive medical information and practicing strict procedures in handling confidentiality of data pertaining to patients, clinicians, employees, and visitors
- Serving as a resource within the department in terms of helping to troubleshoot computer and systems usage issues
- Maintaining and stocking all designated clerical related supplies and equipment in the department
- Completing other / varied tasks as necessary to ensure the efficient operation of the department
Qualifications
Education, Knowledge, Skills and Abilities Required :
- High School diploma, general equivalency diploma (GED), and / or GED equivalent programs.
- Proficiency with medical vocabulary and general understanding of hospital policy & procedures.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred :
- Completion of a Secretarial course and / or a Medical terminology course.
- Previous experience as a Nursing Unit Secretary in a hospital setting.
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