Customer Service Associate
Customer Service Associate
Customer Service Denver, Pennsylvania Department Customer Service Compensation $16 - $20 Per Hour Morphy Auctions is seeking an outgoing and friendly personality to add to our ever-growing Customer Experience Team.
This is a forward-facing customer service position requiring a friendly and personable disposition. Occasional weekends required.
Primary responsibilities :
- Provide a positive customer experience with every interaction.
- Promptly manage customer needs, including but not limited to, incoming calls, customer service inquiries by phone and face-to-face and all other related support questions.
- Provide accurate answers and solutions to customer queries
- Develop professional relationships with ongoing customers through excellent customer service
- Record customer inquiries in customers accounts.
- Maintain an updated knowledge of the organization's services and policies.
- Maintain and update customer account information.
- Scanning / filing
Skills / Requirements :
- Strong dedication to quality customer service.
- Excellent oral, written, interpersonal, and organizational skills.
- Ability to make decisions and adapt quickly in a fast-paced work environment.
- Can work independently as well as with a team.
- Ability to communicate with many different levels of employees and clients.
- The ability to work within Office Suite and Outlook.
- Ability to stand for extended periods of time.
- High school diploma or equivalent required.
- Customer service experience required.
Morphy Auctions is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified job applicants will be subject to background & drug screens.
Benefits : Simple IRA
Simple IRA
Simple IRA matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Location Denver, Pennsylvania Department Customer Service Compensation $16 - $20 Per Hour
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