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Recovery Support Specialist
Recovery Support SpecialistBoca Recovery Center • Springfield, MA, US
Recovery Support Specialist

Recovery Support Specialist

Boca Recovery Center • Springfield, MA, US
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Job Description

Job Description

Recovery Support Specialist (RSS)

Boca Recovery Center Website

Location : On Site - Springfield, MA

Department : Operations

SHIFT : Full Time - 1st, 2nd and 3rd Shift available

Reports to : DOO

Salary : Competitive, based on experience and qualifications

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.

Requirements

Key Responsibilities

  • Client Monitoring & Support
  • Attend to the day-to-day operations of the Housing Department.
  • Supervise all client activities and ensure adherence to the daily schedule.
  • Make routine rounds and document appropriately.
  • Provide immediate support for client concerns and ensure their immediate needs are addressed.
  • Redirect clients respectfully when necessary to maintain order and safety.
  • Observe and conduct Urine Drug Screens.
  • Observe self-administration of client medications and document in Medication Observation Records (MORs).

Communication & Documentation

  • Communicate all client concerns clearly and document as required.
  • Report all adverse client behaviors and emergent situations in a calm and organized manner.
  • Document all unsafe conditions and communicate necessary repairs to the Lead RSS.
  • Maintain accurate shift reports and other required documentation.
  • Facility Maintenance & Safety

  • Ensure the physical residence is maintained per State of Massachusetts Department of Health standards.
  • Uphold company operational systems including cleanliness of residential and clinical buildings.
  • Identify and report any unsafe conditions or needed repairs promptly.
  • Team Collaboration & Training
  • Work cohesively with all departments to ensure client safety and care.
  • Assist in training new RSS staff.
  • Communicate department needs to the Administrator.
  • Attend all scheduled meetings and training sessions.
  • Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.
  • Qualifications / Required Experience

  • A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred.
  • Ability to remain awake and alert during all working hours.
  • Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures.
  • CPR certification required (or must be obtained within 30 days of hire).
  • Knowledge of Joint Commission requirements preferred.
  • Essential Skills & Attributes

  • Clear communication skills with clients, co-workers, and supervisors.
  • Basic computer literacy for documentation and reporting.
  • Strong organizational and time management abilities.
  • Ability to follow directives and complete tasks thoroughly.
  • Self-motivated, goal-oriented, and capable of working independently or as part of a team.
  • Maintains professional boundaries and ethical conduct at all times.
  • Positive attitude and high emotional resilience.
  • Benefits

    Boca Recovery Center offers a comprehensive benefits package, including :

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Professional Development Opportunities
  • State-Required Trainings
  • Join Boca Recovery Center and contribute to a meaningful mission : helping individuals build lasting recovery in a supportive and professionally rewarding environment.

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    Recovery Specialist • Springfield, MA, US

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