Patient Coordinator

Job Description

Job Description

Cancer Specialists of North Florida is recruiting for an experienced Patient Coordinator for our busy Ascension's Riverside Office.

The Patient Coordinator is responsible for scheduling patient appointments and tests in an efficient and timely manner. This position answers and directs incoming phone calls, handles new patient referrals, collects out-of-pocket visit fees, and obtains and enters all authorization and correspondence pertaining to referrals into appropriate computer systems and patient charts. In addition to these tasks, the Position Coordinator also maintains the primary office scheduling book for all physicians, meetings, rounding, and call coverage. Front desk coverage is expected when needed. Essential duties and responsibilities include the following :

• Greet and direct patients to appropriate stations
• Answers and directs all incoming calls to appropriate personnel based on the caller’s needs; obtains and communicates messages in an accurate and timely manner
• Schedules new patients and return appointments in computer system for the infusion room; cancels or reschedules appointments; notifies personnel of changes when necessary
• Schedules all outpatient appointments and / or testing; schedules hospital admissions upon request
• Ensures HIPAA is always followed
• Assist with cleaning chairs
• Maintains primary office scheduling book containing physician meetings, satellite schedule, rounding, and call coverage
• Provides patients with accurate and legible appointment cards
• Obtains and enters all authorization and correspondence relating to referrals in patient charts and computers
• Obtains all necessary pre-certifications as required
• Handles all new patient referrals; gathers new patient information and assigns account numbers
• Collects co-pays, deductibles, and other out-of-pocket fees at time of visit
• All other duties as assigned

Full-time position

Location Address : 2 Shircliff Way, MVT Cancer Center, Jacksonville, FL 32204

Education and Experience :

Compensation and Benefits :

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”