Customer Service Representative (12 month contract)
About the role :
We are looking for a talented customer service representative to join our busy inbound call centre. Working on the front line over the phone, you will be the voice of KinCare and responsible for ensuring each customer's experience is of the highest quality.
You'll be required to direct calls, liaise with team members at all levels and assist customers with their queries ranging from service times, general questions, and any other ad-hoc request that comes in.
We can offer 2-3 days a week from home and the rest will be in our office, based in Northbridge.
What else you can expect :
- 1-weekend shift every 4-6 weeks.
- Shift start times either 6am-7am
- Ongoing training & coaching to ensure you are meeting business and customer expectations.
- Secure parking on-site.
- A fun, engaging and supportive team.
About you :
To be successful in the role, you will need to be empathetic and customer focused. Experience working in a call centre environment is ideal, however, having strong communication skills and being self sufficient will allow you to go far in the role.
Additionally, you will have outstanding attention to detail, initiative and be able to work well under pressure. Strong technical capabilities and computer skills are a must, given the nature of the role.
We have a 29-year track record of supporting older Australians and people with a disability to live independently. Were committed to improving the quality of life and health & wellbeing for our customers through tailored in-home care services.
Its really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day.
Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.
As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.
Prior to commencement, every successful candidate must complete a mandatory National Police check, Work rights check and provide proof of Covid-19 vaccination.
If this sounds like the role and workplace for you, apply now!
Further information can be obtained by visiting :
Job Family : Office Recruitment
Country : Australia
Brands : KinCare
Department : Chief Operating Officer Department
Type : Full-Time
Experience : Entry Level
Category : Office Recruitment
Reference ID : REF663G
Date Posted : 03 / 03 / 2022
Customer Service Representative
The innovative thought that goes into the product design, customer service and consideration for the installer is what makes AEP Span's roofs and walls protect not only buildings, but reputations. Developing strong relationships within our customer base is critical as this position is the primar...
Customer Service Representative
The Customer Service Representative is responsible for screening all non-insured patients and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. Strives to increase customer health care service utilization, through education on services covered as well as c...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. State Farm Insurance Agent located in Lakewood, WA is seeking an outgoing, career-oriented professional to join their team. As a ...
Aerospace Composites Customer Service Representative III
The Customer Service Representative III is responsible for managing customer relations, regularly acting as liaison between our internal departments and our customers, communicating daily to support customer requirements and on-time delivery. The Customer Service Representative III responds to custo...
Server And Customer Service Puyallup, Wa 18810 Meridian Avenue E 98375
Ability to follow and execute directions as determined by supervisor; attention to detail; organization skills; ability to understand written and oral instructions; ability to communicate effectively; ability to forward information clearly and effectively; ability to work independently; customer ser...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Server And Customer Service Renton, Wa 2705 Sunset Blvd Ne 98056
Ability to follow and execute directions as determined by supervisor; attention to detail; organization skills; ability to understand written and oral instructions; ability to communicate effectively; ability to forward information clearly and effectively; ability to work independently; customer ser...
Customer Service Representative
Interviews customers and records interview information into a computer for customer service; talks with customers by phone and in person to receive orders for installation, turn-on, discontinuance, or change in service. Customer Service Representative. Interacts with customers and Waste Connections ...
Customer Service Representative/ Travel Assistant
Currently, we're in search of a Remote Group Travel Customer Service Representative to join our dynamic team. In this distinctive role, you'll be tasked with providing exceptional customer service to group travelers, ensuring their journeys are seamless and leave lasting impressions. Previous custom...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...