WHAT IS THE BRAND?
Mashburn is an Atlanta-based apparel and lifestyle brand launched in 2007 with a single passion : taking care of people.
The company designs, manufactures, and markets a nationally-recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn) alongside other high-quality, iconic brands.
We want to be the world's go-to omnichannel lifestyle shop - a place that embodies service and style, accessibility and luxury, and, for us, the very best of everything.
Most excitingly, our story is still unfolding, and incredible growth opportunities lie ahead...
THE JOB
The Sales Associate for the On The Road Team is critical to the success of this business channel. You will be in daily communication with the Customer while assisting in the entire shopping experience.
This role requires travel multiples times per month and reports into the Senior Manager. This is a full-time, salaried position.
THE RESPONSIBILITIES
- Assistance in planning and executing weekly trunk shows
- Traveling to support trunk shows multiple times per month
- Processing Made-to-Measurement orders
- Daily oversight of OTR email inbox to assist customers
- Appointment setting for future trunk shows
- Proactive "non-selling" outreach to customers
- Working with customers to improve the fit of a garment
- Working with customers to confirm the fit of MTM shirts
- Assistance in troubleshooting alterations issues
THE IDEAL CANDIDATE
- Ability to work comfortably and efficiently in a fast-paced environment
- Very detail oriented and process-focused
- Can prioritize tasks based on level of urgency & importance
- Has a proactive, self-starter mindset that brings new ideas and solutions to the team
- Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude
- Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines
- Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles
- Anticipates opportunities to drive business, build morale & solve problems
- Has an entrepreneurial spirit & enthusiasm for growing with Mashburn
- Reflects our core values of Hopeful, Helpful, Hard Work, Humble, Hospitable, and Nimble
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