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Senior Desktop Support Representative

VirtualVocationsKalamazoo, Michigan, United States

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A company is looking for a Sr. Desktop Site Support Representative.

Key Responsibilities

Support and troubleshoot application, network, and hardware problems

Provide onsite and remote technical support for mobile devices and assist with user rollouts

Document and train users on common problems and solutions while maintaining the MDM system

Required Qualifications

High school diploma or equivalent

Minimum of 3 years of computer hardware / software support experience with Mac and Windows Operating Systems

Strong understanding of Google Sheets / Microsoft Office

Knowledge of one or more Mobile Device Management (MDM) platforms

Advanced technical and application troubleshooting abilities

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Desktop Support • Kalamazoo, Michigan, United States

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