Sr Operations Team Lead - Security Settlement & Custody - Fund Admin Reporting

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description :

This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks.

Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.

Job expectations include having an understanding of foundational operations and familiarity in a specific product line.

Responsibilities :

Resolves day-to-day problems and executes deliverables within the business unit

Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines

Manages team workload and provides oversight and direction to team

Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities

Maintains internal, operational, and financial controls and works within risk appetite of the business unit

Line of Business Job Description :

The Fund Administration, Reporting and Operations Team supports various tasks related to servicing assets for Private Bank and Merrill accounts.

The processes include but are not limited to set up, maintenance, valuations, transaction processing, financial statements, proxies, and other fund administration tasks.

The individual will be responsible for providing daily support of one or more processes covering various product types. The individual ensures the timely and accurate processing and daily reporting requirements within defined timeframes.

This role interacts regularly with business partners, portfolio / investment managers, Broker / Dealers, technology teams, and control partners.

Ideal candidates would have basic financial industry knowledge as well as an understanding of securities or fund accounting knowledge.

Responsibilities include :

Perform regulatory reporting, manually or systematically

Research and resolution on all exceptions with appropriate parties (trading, brokers and operations partners)

Developing and maintaining positive relationships with all internal and external contacts to promote expeditious problem resolution

Ensuring all Service Level Agreements have been adhered to

Ensuring that all issues are escalated to the appropriate levels in a timely fashion

Ensuring compliance to all levels of audit and compliance (laws, rules, and regulations)

Completing projects (industry or regulatory) assigned by Department Manager or Team Lead

Required Skills :

Experience in an investment operations role supporting trust / fund trade related functions or equivalent

General knowledge of finance and financial industry and / or accounting principles.

Strong accounting or financial background with solid analytical skills

Organizational and time management skills to meet both intraday and long-term deadlines

Exceptional written and verbal skills; communicate in concise, clear, and professional manner

Intellectually curious with a desire to identify and implement innovation

Desired Skills :

Demonstrates attention to detail

Ability to work in a fast paced environment

Exhibits good judgment and decision making skills

Collaborative mindset with an ability to partner with support teams to find resolution for inquiries

Ability to quickly learn with a strong ability to multi task

Career oriented teammate seeking to grow within the organization

High personal standards of conduct and integrity

Proven team player

Intermediate+ skill level within Microsoft Office applications specifically Excel and PowerPoint

Experience with middle office trading, reporting, and accounting

Experience with Bloomberg, PACE a plus

Skills :

Leadership Development

Performance Management

Process Management

Process Performance Management

Talent Development

Account Management

Client Management

Customer Service Management

Relationship Building

Business Operations Management

Policies, Procedures & Guidelines

Risk Management

Shift :

1st shift (United States of America)

Hours Per Week :