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Community Relations Representative
Community Relations RepresentativeNRT | Foundry Treatment Center • Denver, CO, United States
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Community Relations Representative

Community Relations Representative

NRT | Foundry Treatment Center • Denver, CO, United States
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Description :

Community Relations Representative

Reports to : Director of Business Development

Job Category : Salaried | Exempt | Full-Time

Salary Range : $75,000-$100,000 / year DOE + bonus structure

Job Site : Remote / Home office (must reside in Colorado)

Job Summary :

Community Relations Representatives have a proven track record of generating leads and developing a consistent pipeline of referrals for business development. The Community Relations Representative will be responsible for developing and retaining referrals from various medical and mental health settings and professionals within a given territory. The Representative will act as a public face by representing the company and employing creative strategies to enhance the company's presence among the professional community to produce consistent referrals. This position is largely community-based and will require frequent travel to agencies, facilities and professionals within and outside of the community.

Education and Experience :

  • Bachelors degree preferred, high school diploma or equivalent required.
  • Minimum of two years customer service, sales, publicity and / or marketing experience.
  • Two years experience in substance abuse or mental health field preferred.
  • Experience with CRM system preferred.

Required Skills / Abilities :

  • Valid, non-restricted Colorado driver's license with clean record.
  • Must have reliable transportation.
  • Excellent verbal and written communication skills.
  • Strong relationship building skills.
  • Ability to listen well and offer solutions.
  • Results driven with a proven track-record of meeting and exceeding defined goals.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Strong collaboration skills with the ability to think creatively and share ideas.
  • Ability to manage time effectively.
  • Knowledge of industry and trauma-integrated care.
  • Experience in sales, marketing or related field.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organizations CRM system.

    • Duties / Responsibilities :

  • Maintains confidentiality and adheres to facility policies and procedures, State & Federal law, and accrediting agency regulations and standards.
  • Identifies, builds and maintains relationships with key referral partners.
  • Maintains regular servicing scheduling that organizes a combination of referral partner maintenance and new business development.
  • Conducts quality presentations to agencies, hospital staff, admissions teams, discharge planners and others.
  • Communicates between other departments, i.e. admissions, clinical care coordinators, etc.
  • Community Relations Representatives are measured by monthly KPIs and their ability to track all activity in KIPU.
  • Position does require frequent travel, including some weekends and / or occasional evenings.

    • Physical Requirements :

  • Prolonged periods of sitting at a desk and working on a computer.
  • Talking on the phone, presenting virtually and in-person.
  • Sitting, standing, bending, reaching, climbing stairs.
  • Must be able to access and conduct meetings and presentations at multiple locations.
  • Must be able to lift 15 pounds at times.
  • Driving in all weather conditions.

    • Benefits & Perks : Health and Wellness

  • Medical, dental and vision insurance
  • Supplemental accident and hospital indemnity coverage
  • Voluntary Term Life insurance
  • Employee Assistance Program
  • Monthly wellness reimbursement

    • Financial

  • Competitive salary
  • Employee recognition and rewards programs
  • Employee referral incentive program
  • Employer-sponsored 401(k) plan

    • Work / Life Perks

  • Professional growth and development
  • Continuing education reimbursement
  • Unlimited paid time off (exempt employees) + sick days
  • Paid time off policy (non-exempt employees) + sick days
  • Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)
  • Full-time employees

    • This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

    Requirements :

    Compensation details : 75000-100000 Yearly Salary

    PI9edc1ac39303-31181-38859134

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    Community Representative • Denver, CO, United States