Sr. Field Service Technician - SIGN ON BONUS UP TO 5K

Responsibilities

• Perform / Review installation methods, checkout, and test, startup on fire alarm system, security or access systems and adhere to plans, specification, and contract requirements.
• Be responsible for commissioning start-up and checkout of systems using the software provided by engineering for large jobs (long cycle time) or software possibly written by themselves in small jobs (short cycle time jobs).
• Understand and execute all company polices and procedures guidelines for software checkout. This would include checking systems, point check via software SOPs, sample checking.
• Complete technical work underestimated hours and within allocated period.

On small jobs (short cycle jobs) be responsible for complete ownership of project in field, coordinate with subcontractors / vendors as applicable and work with customers to obtain completion sign-off.

• Be responsible for Honeywell equipment at field site, its handling if required and correct installation by subcontractors.
• Also, be responsible for Honeywell assets such as tools, proprietary software and database at job site.
• Ensure that configuration management policies are followed. This involves back up of all changes on an ongoing basis and final archiving of hardware and software to the Honeywell server (via ADEPT or other configuration management software).
• Participate in Sales support activities such as surveys, application selection and possibly hardware engineering for bid jobs to support our growth initiatives.
• Keep all documentation and paperwork up to date. Examples : Labor & Expense report’s, customer requests for changes, adds, training and sign-off sheets, etc.

Focus especially on Change Orders if additional scope is required.

• Train the customer as required per contract terms on operational aspects of the system. If required, conduct complete system function training, and obtain attendee sign-off list for archiving.
• Performs or assists with engineering, planning, scheduling, and installing simple to complex systems or modifications to existing systems.

May plan, schedule, and lay out complex electrical equipment installations.

• Jobs completed at or under cost (+ or- 2%), under hours for start-up.
• Promotes builds and maintains good customer relations and assists in contract retention; informs supervisor or customer needs, requirements, systems status, and actual or potential customer problems.
• Be a zealot for safety & responsible for adhering to, completing, & recording all required HSE safety documentation & training in a timely manner per daily / monthly / yearly, role specific, & site requirements.

YOU MUST HAVE

• In-depth knowledge of Fire alarm systems, plans, specifications, and solid understanding of contracting relationships
• Fire alarm systems experience with demonstrated knowledge code requirements, testing requirements and coordinating , communicating with AHJ’s
• Competent in MS Word, Excel, Project, and Outlook
• Excellent customer service skills with experience in technical phone or onsite customer support including good
• interpersonal communication skills.
• Ability to travel both locally to customer sites and overnight up to 25% as workload demands
• Valid driver’s license and safe driving record ability to pass background check

WE VALUE

• NICET certification level 2 or higher Minimum NICET certification level 1 or higher
• 4+ years related fire alarm systems, security system and access systems experience required.
• Technical Diploma or Associates Degree in Mechanical, Electrical, Computer Science or related field or 4 years of experience in a technical role in this industry would be a definite plus.
• experience in a technical role in this industry
• Building Networks infrastructure knowledge (wiring, CAT, Cables, Fiber optics . Understanding of typical
• communication topologies is important a plus Knowledge of Fire alarms, smoke control and security systems a plus
30+ days ago