A company is looking for a Festival Manager, Customer Support Operations.Key Responsibilities : Managing the Customer Support department to ensure timely resolution of patron inquiriesLeading a team of seasonal employees to provide effective support and directionMonitoring Zendesk tickets, processing refunds, and updating customer accountsRequired Qualifications : Legal authorization to work in the United States3 years of operational planning and implementation experienceLeadership skills with prior experience in managing peopleExperience working with Zendesk or similar customer support softwareAbility to maintain confidential information
Customer Support Manager - Tier 1
A company is looking for a Customer Support Manager - Tier 1. ...
Manager Customer Support
Support the set up and continuous improvement of a customer support desk operation. Identify, propose, and implement best practice processes that support a first-class customer support service. Review and monitor the customer support operation, reporting regularly to managers on key metrics and perf...
Sr Customer Success Operations Manager
Customer Success Operations Manager in the United States, Remote. ...
Customer Support Manager
As a Customer Support Manager at Seronda Network, you will lead and oversee the daily operations of the customer support team. Customer Support Manager at Seronda Network. You will manage a team of support representatives, monitor performance, and implement strategies to improve customer satisfactio...
Customer Support Manager
A company is looking for a Customer Support and Reporting Manager. ...
Traveling Maintenance Operations Support Manager
Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit. Traveling Service Operations Support Manager. May serve as the acting Se...
International Customer Support Manager: 12 Month Ftc
The Customer Support Managers (CSM) are responsible for supporting the Customer Account Managers and Client Relationship Manager across a portfolio of existing plans to help deliver financial growth, retention targets and a positive customer experience, and leading the relationship for other smaller...
Store Support - Customer / Operations (LP-04093)
Retail StoreSupport Associate - Customer / Operations. Assist other team members by pulling product and performing merchandise carry-outs for customers · Answer store phones and assist with Customer Service over the phone · Complete assigned training modules to educate on product knowledge and the s...
Customer Support, GTM Program Manager
The primary function of the Customer Support, GTM Program Manager is to support the launch strategy development and flawless execution of assigned go-to-market initiatives, product launches and projects. Throughout coordinating all change management for the Customer Support team. Propose, create and...
Operations Support Manager
Interface with field managers, clients, subcontractors, and owners to assure customer satisfaction. Directly supervise 4 to 8 Construction Managers, Project Managers, and Construction Supervisors. Able to effectively present information and respond to questions from groups of managers, clients, cust...