Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation :
$30,000 - $32,000 yearly
Responsibilities :
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications :
- Flexible overnight hours are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Diploma or equivalent from high school is required; some college is desired
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Outstanding communication skills and excellent customer service skills are required
About Company
Our signature Count on Me service culture encourages each team member to be responsive, be respectful, and deliver great experiences to our guests, partners, and communities.
OUR CORE VALUES
- Integrity : We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.
- Accountability : We honor our commitments and deliver results. Under any circumstance, we stand up and say : Count on Me.
- Inclusive : We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.
- Caring : We never underestimate the power of compassion. We generously give our time, attention, and action.
- Fun : Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.
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