Life - Associate Customer Service Representative

Life - Associate Customer Service Representative Make a difference with a career in insurance

At The Cincinnati Insurancepanies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team.

Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the bestpany serving independent agents.

We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to themunities we serve and demonstrate that Actions Speak Louder in Person®.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you.

We offer career opportunities where you can contribute and grow.

Start your journey with us

The Life Policy Services department is currently seeking an associate customer service representative.

The pay range for this position is $ - $ hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities.

Eligible associates may also receive an annual cash bonus and stock incentives based onpany and individual performance.

Benefits in addition topensation include :

• health, dental and / or vision coverage if selected
• vacation and sick days
• 401(k) with a 6%pany match

Be ready to :

• handles high volume of phone calls
• receives customers' requests by telephone, fax, mail, or e-mail; analyzes request, provides needed service or information as needed.
• processes loans, withdrawals, required minimum distributions (RMD), surrenders, beneficiary / ownership changes, reinstatements, contractual changes, collateral assignments, external 1035 / transfers
• refers transactions for approval by the Life Underwriter and / or Assoc. Manager as outlined in the Lines of Authority
• assist in the formulation of various reports as needed
• ability to serve as a back-up for the Policy Service Coordinator as needed
• visit with agents / agencies
• attend sales meetings

Be equipped with :

• ability to collaborate and work independently
• excellent oral and writtenmunication skills
• good decision-making skills

Bring education and experience from :

• a high school education
• encouraged to pursue further continuing education - including pursuit of accredited insurance class / exam (such as LOMA), MAPS Certification, or equivalent

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of ourpany. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach.

Cincinnati provides you with the tools and training to be successful and to be a trusted, respected insurance professional - all while enjoying a meaningful career.

Enjoy benefits and amenities

Yourmitment to providing strong service, sharing best practices and creating solutions that impact lives is increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

Learn more about our benefits and amenities packages.

Embrace a diverse team As a relationship-based organization, we wee and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race;

creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law.

Learn more about the Federal Employment Notices Job ID 2400407