Summary
The Sr. Administrative Assistant provides receptionist and administrative support for the Clinical Skills and Simulation Center.
The position reports to the Assistant Director, Clinical Skills and Simulation Center Downers Grove.
Essential Duties and Responsibilities
Administrative support for events, lab sessions, and / or assessments
- Assist with pre-event non-technical preparations at the direction of Clinical Skills Coordinators (room set up, supplies, faculty packets, sign in sheets, etc)
- Restock exam room supplies as necessary.
- Greet students upon arrival for events, lab sessions, or assessments as assigned.
- Launder gowns and drapes and restock clean linens.
- Other duties as assigned for a simulation or lab event
Perform internal administrative duties to include :
- Assist when needed in preparation for internal department meetings or activities (ie : meeting agendas / minutes, end of year retreat, dual campus retreat, etc.)
- Provide administrative support for the Interprofessional Education course at the direction of the course director.
- Reserve rooms for department meetings or activities
- Maintain supply inventory and communicate with department staff for ordering when needed.
- Assist with maintaining the department master calendar in Outlook.
- Assist with administrative projects, mailings, faxes as needed
Perform external / customer service duties to include :
- Answer / screen telephone calls to the Clinical Skills and Simulation Center
- Greet guests as they enter the Clinical Skills and Simulation Center
- Assist in preparation for tours made through the Center
- Communicate with customers in a timely and professional manner
- Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be organized and detail oriented, with good oral and written communication skills.
- Has ability to work well under pressure and manage multiple priorities and deadlines
- Commitment to customer service / satisfaction is a high priority for this position
- Able to work independently and / or as part of a team once projects / work have been assigned
- Ability to maintain the confidentiality of student and department information
- Maintain professional attitude and demeanor at all times
- Ability to occasionally flex schedule to meet needs of department which includes working late or coming in early
Education and / or Experience
High school diploma or GED and at least 3-5 years administrative support experience in an office or educational setting required.
Associate degree highly desired. History of working in a team and customer service oriented environment highly desired.
Computer Skills
Must demonstrate computer proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Ability to adapt to technology and acquire knowledge / skills to utilize new software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand, walk, use hands to handle or feel, and reach with hands and arms.
The employee is regularly required to sit, talk and hear. The employee must occasionally lift and / or move up to 30 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Midwestern University is a private, not-for-profit organization that provides graduate and post-graduate education in the health sciences.
The University has two campuses, one in Downers Grove, Illinois and the other in Glendale, Arizona. More than 6,000 full-time students are enrolled in graduate programs in osteopathic medicine, dentistry, pharmacy, physician assistant studies, physical therapy, occupational therapy, nurse anesthesia, cardiovascular perfusion, podiatry, optometry, clinical psychology, speech language pathology, biomedical sciences and veterinary medicine.
Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning, respect for all members of the health care team, service, interdisciplinary scholarly activity, and personal growth.
We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short / long term disability and pet insurance.
We offer flexible spending accounts including healthcare reimbursement and child / dependent care account. We offer a work life balance with competitive time off package including paid holiday’s, sick / flex days, personal days and vacation days.
We offer a 403(b) retirement plan, tuition reimbursement, child care subsidy reimbursement program, identity theft protection and an employee assistance program.
Wellness is important to us and we offer a wellness facility on-site with a fully equipped fitness facility.