FT CUSTOMER ENGAGEMENT SPECIALIST - WORK FROM HOME
- Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Engagement Specialist you'll : Answer and manage incoming calls, emails, chats;
- Assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience;
- Learn and follow all customer service procedures and policies; Strive to meet and go above personal and team targets, goals, and quotas;
- Aim for fast customer resolution in every interaction; Record, organize, and file customer interactions and profile / account changes;
Address returns, refunds, and shipment tracking...Hiring Fast >
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