Team Member Nights and Weekend

Planet Fitness - PF Baseline Fitness
Minnetonka, MN, US
Full-time

Job Description

Job Description

Job Summary

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Other

  • Employee Recognition Program
  • Advancement Opportunities

Check us out on LinkedIn at : Planet Fitness - PF Baseline Fitness

8 days ago
Related jobs
Promoted
Jimmy John's Sandwich Atlas Group MN1 1206DDNW
Savage, Minnesota

Adhere to Team Member Handbook Policies and Procedures. What could be better than a job where you get to be the hero and make people smile every day AND get paid for it? Atlas Franchise always looks for In-shop Sandwich Makers, Drivers, Store General Managers, and District Managers throughout Pittsb...

Promoted
Noodles & Company
Burnsville, Minnesota

At Noodles, our mission is to always nourish and inspire every team member, guest, and community we serve. Take guests’ food orders and handle credit and cash transactions. Join our amazing team, make new friends, have fun, and develop your career!. We’re so confident that you’ll l...

Promoted
DQ Grill & Chill restaurant: Edina
Edina, Minnesota

Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team. Create and maintain a positive, safe, clean, and inviting environment for fans and team members. Be a willing team player and maintain a cooperative, harmonious working relat...

Tide Cleaners Minneapolis
Minneapolis, Minnesota

Multiple Shifts Available:- Monday - Friday Afternoon / Closing Shift (3p-7p)- Weekend Shifts (Saturday 9-4 and/or Sunday 11-4)Wages are based on availability, experience and skill set. We will provide you with hands on Tide Cleaners training and all of the tools you need to be successful and advanc...

Kriser's
Eagan, Minnesota

Programs and Benefits Part-time team members enjoy the following: Programs and benefit eligibility will vary based on average hours worked and length of service. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, ...

Mall of America
Bloomington, Minnesota

...

Whole Foods Market
Minnetonka, Minnesota

Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support Whole Foods Market core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health an...

Michaels Arts and Crafts
Eden Prairie, Minnesota

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results. Train, observe, ...

Life Time>
Eagan, Minnesota

Ability to frequently stand; walk; use hands, objects, tools, or controls; reach with hands and arms; ability to climb ladders. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensurin...

Michaels Arts and Crafts
Shakopee, Minnesota

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult s...