Role and Responsibilities
We are looking for a motivated and customer service-oriented individual to join our retail team. As the Sales Lead, you will be responsible for ongoing product knowledge training, selling behaviors, and inspiring others to provide a great customer experience.
Essential Functions
Motivate the sales team to enhance the service culture
Follows company sales strategy to exceed goals
Handling customer de-escalation
Monitor customer orders until completion
Acting as Manager on Duty (MOD) when required
Train employees on selling behaviors
Supporting the execution of visual directives
Maintain a clean, safe, secure and friendly store
Supports inventory management processes
Qualifications and Education Requirements
High school diploma or equivalent
Lift 30+ lbs.
Ability to spend entire shift on feet
Over the age of 18
Preferred Skills
1 year of retail experience
Strong Communicator
Knowledge of Microsoft Suite
Ability to prioritize multi-task and problem solve
High-spirited and self motivated
NOTE : This job description is not intended to be all-inclusive. Employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.
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