Job Title :
Digital Solutions Delivery Manager
Location : CityScape
CityScape
What you'll do :
As the Digital Solutions Delivery Manager, you will work closely with the delivery and support teams, business partners, vendors, and colleagues to support digital solutions for Western Alliance Bank.
This is a challenging role that requires an ability to manage the build, release and support of the systems that are part of the digital solutions team.
Strong strategic, critical thinking and problem analysis skills, as well as communication and collaboration skills are required.
This role will lead alignment of the Digital Solutions team, business stakeholders and technology for delivery of platforms with a strong focus on continuous delivery of quality functionality for the bank.
Ensures technical designs and solution delivery aligns with the architecture, design, and business objectives. Understands the objectives, desired outcomes and business process within the relevant domains or segments.
What we are looking for :
Responsibilities :
- Maintain the core responsibilities and accountabilities for the team and related performance measures, KPI / KRI's, such as delivery velocity and quality.
- Manage the release process, work hand and hand with the teams to ensure features line up to releases and dependencies are aligned to the release and conflicts are resolved with other teams.
- Drive Planning and Coordination for Delivery of Releases
- Resource and Delivery Management
- Develop artifacts, such as standards, and technical process documentation that can be leveraged to optimize and make best use of technology offerings.
- Support solution delivery lifecycle including detailing features, collaborating with developers, vendors, implementation team.
- Gain knowledge and understanding of the current state business process, functional capabilities and technology eco-system supporting the business.
- Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand any overlap of teams and applications.
Qualifications :
- Bachelor's degree or relevant equivalent experience is required.
- 8-10 years' experience delivering operational or technical capabilities as a service to the organization, working with internal and external stakeholders.
- 8-10 years leading people and developing expertise to manage a scaling environment, working to develop opportunities for people from within the organization and growing a team to be a leading contributor to our future success.
- Strong strategic & critical thinking skills, as well as communication and collaboration skills
- Prior track record in building software development teams
- Ability to innovate, think creatively, does not feel shy in exploring new innovative ideas and approaches.
- Demonstrated history of managing software development teams delivering digital banking
- Strong knowledge of SaaS and COTS application implementation and integration.
- Fundamental knowledge on technical architecture to deliver a resilient processing environment is also desired.
- Operate independently given direction, set direction, and bring ideas and solutions to issues raised.
Benefits you'll love :
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company :
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank;
Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information.
Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and / or need an alternative method of applying, please email HR redacted or call redacted .
When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation