Reports to Restaurant Manage; position is non-exempt. THE ROLE The Head Bartender reports to the F&B Managers and works in a team environment with other F&B professionals, including barbacks, bartenders, servers, dishwashers, cooks, and chefs.
It is critical the person in this position possess a background in advanced bartending techniques, has a natural ability to manage time, and a second-to-none knowledge of beverages and cocktails As a bartender, you will be responsible for creating memorable guest experiences.
You will be responsible for the timely and friendly delivery of food and drinks. In depth menu knowledge is necessary to ensure safe service to guests with allergies and restrictions.
Ongoing beverage tasting and training will allow you to expand your knowledge of beer, wine, and spirits and you will also be responsible for creating and hosting these types of classes as well.
You will have the ability to collaborate on seasonal menus. WHAT YOU WILL DO
- Uphold and model the company’s principles of People, Place and Character by being proud of who you are, where you come from and who we serve at our hotel
- Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- Assist in all aspects of the F&B guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked, and executing on requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary
- Work in an organized and clean fashion, with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships
- Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly, and legally and utilizing recipes and jiggers to assist in creating consistent cocktails, juices, syrups, and bases;
and creating lasting impressions on all guests
Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally;
and of course, accurately account for all monetary transactions during your shift
Share your extensive knowledge of the beverage world with your guests, using your product knowledge to enhance guest experiences with add-ons;
and demonstrate basic culinary terms and strive to know more through constant study of your craft
- Observe conditions of all physical facilities and relay any challenges to the Food and beverage leadership team to make corrections and improvements as needed
- Communicate effectively with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
- Assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Bar, Café, In-Room Dining, Pool, and Restaurants
WHAT YOU WILL NEED
- Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
- Minimum of two (2) years’ experience as a bartender in either a free-standing or hotel restaurant or bar.
- TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire
- Must meet local age requirements in order to serve alcohol
- Available to work a flexible schedule to include nights, weekends and holidays
- Fluency in English both verbally and non-verbally
- Ability to continuously stand and / or walk for the majority of a shift, including negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Ability to roll and / or carry tables and chairs when needed
- Ability to carry over shoulder occasionally
- Utilize hand and elbow movements for polishing glassware, silver, setting up tables, shaking, pouring and mixing drinks
- Excellent sight and balance needed for negotiating varied floor surfaces
- Ability to handle lighted candles and hot fluids (coffee and tea)
- Ability to lift, balance and carry up to 25 lbs. to transport beverage goods inventory, equipment, etc.
- Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport beverage inventory, equipment, etc.
- Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)