Project Manager

As an IT Project Manager, you will be responsible for overseeing and coordinating various IT projects and their infrastructure but not limited to security and patching, incident management, within our organization.

You will play a critical role in ensuring that projects are completed on time, within budget, and meet the quality standards set forth by the company.

This position requires excellent communication skills, strong leadership abilities, and a deep understanding of project management methodologies and IT systems.

Key Responsibilities :

• Project Planning and Initiation :
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk management strategies.
• Ensure alignment of project goals with the overall strategic objectives of the organization.
• Team Leadership and Management :
• Assemble project teams and assign responsibilities to team members.
• Provide clear direction and guidance to team members throughout the project lifecycle.
• Foster a collaborative and inclusive team environment to maximize productivity and creativity.
• Resource Management :
• Coordinate with resource managers to allocate resources effectively for project tasks.
• Monitor resource utilization and adjust allocations as necessary to ensure optimal productivity.
• Identify any resource constraints or bottlenecks and take proactive measures to address them.
• Identify potential risks and develop mitigation strategies to minimize their impact on project objectives.
• Regularly assess project risks and implement contingency plans as needed.
• Communicate risks and mitigation plans to stakeholders and senior management.
• Communication and Reporting :
• Serve as the primary point of contact for project stakeholders, providing regular updates on project progress, milestones, and issues.
• Facilitate effective communication among team members, stakeholders, and other relevant parties.
• Prepare and present project status reports and presentations to senior management and project sponsors.
• Quality Assurance :
• Establish quality standards and ensure that project deliverables meet or exceed these standards.
• Conduct regular quality assurance reviews and implement corrective actions as necessary.
• Foster a culture of continuous improvement to drive excellence in project execution.

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Join the Digital Revolution

FinEdge is more than a financial management solution; it’s a digital transformation partner for the banking and financial services industry.

Our commitment to innovation, backed by the power of Oracle's financial management system, positions your institution at the forefront of the digital revolution.

Advanced Analytics for Strategic Growth

Drive strategic growth with FinEdge’s advanced analytics. Our solution offers deep insights into your financial performance, customer behavior, and market trends, enabling you to identify opportunities for innovation and expansion.

Make data-driven decisions that propel your institution forward in the digital age.

Integrated Customer Experience Management

Transform your customer interactions with our integrated customer experience management tools. FinEdge offers a holistic view of your customer interactions, enabling personalized service and support.

Enhance customer satisfaction and loyalty by delivering consistent, high-quality experiences across all touchpoints.

DealerPulse is more than a dealership management solution; it’s a partnership for your success. Our dedicated support team ensures a smooth implementation and ongoing assistance to help you get the most out of our platform.

Advanced Reporting and Analytics

Make informed decisions with our powerful analytics and reporting tools. Gain insights into sales performance, customer behavior, and operational efficiency.

Our customizable dashboards provide a clear view of your dealership’s health, enabling you to identify opportunities for growth and improvement.

Present the platform’s human capital management features, including core HR, learning management, talent management, payroll, and recruitment, to highlight how DealerPulse supports dealership staff management and development.

Finance

Outline the solution’s support for managing payments and collections, along with invoicing and receipt generation, to streamline financial operations and improve cash flow management.

Inventory & Order Management :

Describe how the platform aids in the comprehensive management of inventory and orders, including receiving, transferring, returning, selling, counting,replenishing, managing, reporting / analyzing, moving, counting, order creation, PDI jobs, and vehicle shipment, to optimize dealership operations and inventory handling.

Service : Detail the solution’s functionalities for managing job cards across various service types (e.g., free service, internal service, periodic maintenance, warranty, general mechanical repair, body and paint repair), workshop management, SLA and escalation processes, and service reminders, underlining how DealerPulse enhances the quality and efficiency of after-sales services.

Vehicle Sales & Marketing

Vehicle Sales & Marketing : Emphasize the platform capabilities in campaign management, customer segmentation and offers, contact, lead, and opportunity management, vehicle configuration, and the generation of quotes and sales orders, showcasing how these features empower dealerships to boost sales efficiency and effectiveness.

Real-time Production Insights :

Monitor and manage production schedules, inventory levels,

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

and quality standards with real-time analytics and reporting.

Customer 360 Key Offerings

Empower Your Customer Insights :

Dive deep into your customer data with our comprehensive Customer 360 view. Gain access to

essential details such as enrolment branch, accounts by branch, primary contact information,

personal information (name, address, phone number), account details, transaction and credit

payment history.

Explore a full list of products, manage new onboarding smoothly, and leverage personalized

recommendations and next best offers to enhance customer engagement.

Stay proactive with follow-up activities, manage leads and opportunities efficiently, and ensure

customer satisfaction through effective request and complaint resolution.

Ready to Empower Your Bank for a Digital Future?

Discover the full potential of your financial services with FinEdge. Schedule a demo today and

embark on a journey to operational excellence, unparalleled customer satisfaction, and strategic

growth. With FinEdge, the future of banking is not only digital it’s bright.

Embrace the future with FinEdge’s cloud-based platform, designed for scalability and flexibility.

Whether a small institution or a large enterprise, our solution grows with your needs, ensuring you

have the technological backbone to expand your services and reach.

Quality Management :

Ensure product excellence with comprehensive quality control

processes, reducing waste and enhancing customer satisfaction.

Agile Merchandising Operations :

Streamline merchandising processes with cloud flexibility,

allowing for rapid adaptation to market trends and consumer demands.

Ready to Lead Your Industry?

Embrace the future with MRDPro. Discover how our solution can transform your manufacturing,

retail, and distribution operations. Schedule a demo today and step into a world of excellence from

production line to point of sale.

Why Choose MRDPro?

MRDPro, powered by Oracle, is more than a solution; it’s a strategic partner in your journey towards

digital transformation. With comprehensive support from Speridian Technologies, embrace

innovation and drive your business to new heights of operational excellence and customer

satisfaction.

Inventory Accuracy :

Maintain accurate, real-time inventory levels across all channels,

minimizing stockouts and excess inventory.

Enhanced Customer Insights :

Utilize advanced analytics to understand customer preferences

and behaviors, driving personalized marketing and sales strategies.

Supply Chain Optimization :

Achieve a seamless flow of materials, information, and finances

across the supply chain, reducing costs and improving delivery times.

Wealth Management

Offer Exceptional Client Services :

Cater to your high-net-worth clients with a suite of wealth management features that include

maintaining detailed client profiles, offering personalized investment services, and delivering

quarterly investment reports.

Manage service requests with ease, assign them to the appropriate teams automatically, and keep

clients informed with investment advisory notifications.

Our platform provides real-time risk management insights, ensuring that you can offer tailored

advice and services to meet your clients' financial goals and investment preferences.

Customer 360 Key Offerings

Drive Growth with Targeted Strategies :

Unlock the potential of your sales and marketing efforts with tools designed to create and manage

leads across channels, import prospect lists, and convert prospects into customers.

Customize your sales process, track campaign performance, and launch targeted campaigns via

email, social media, and more.

Our platform enables segmentation based on precise data and criteria, offering personalized

communication templates and insightful marketing dashboards to maximize campaign effectiveness.

Branch Banking Key Features

Revolutionize Branch Operations :

Elevate your branch banking experience with a suite of features aimed at enhancing customer

service and operational efficiency.

Craft homepages which offers quick links to service requests, visualizes customer information in

CRM, and supports real-time interactions with product catalogs and FAQs.

Capture leads effectively, automate notifications for key milestones, manage service requests

effortlessly, and ensure compliance with SLAs.

Our comprehensive account management tools, combined with efficient appointment scheduling,

streamline both STP & Non-STP processes for peak performance.

Enhance Your Customer Service :

Transform your contact centre with advanced features designed to streamline operations and

improve customer satisfaction.

Capture and route prospects efficiently, track and manage phone-based complaints and service

requests with ease, and access a robust knowledge base for quick resolutions.

Enjoy live chat support, monitor team performance, automate service request assignments, and

navigate escalation approval flows with precision.

Our platform provides comprehensive status updates, ensuring a seamless request lifecycle and

enhanced team performance metrics.

Ready to Navigate to Success?

Discover how DealerPulse can transform your dealership. Schedule a demo today and take the first

step towards operational excellence, enhanced customer satisfaction, and increased profitability.

With DealerPulse, success is not just a destination it’s a journey we embark on together.

Secure Cloud-Based Platform

With DealerPulse, your data is secure yet accessible from anywhere, at any time. Our cloud-based

solution ensures data integrity, scalability, and reduced IT overhead, allowing you to focus on what

you do best selling and servicing vehicles.

Spare Parts Sales

Highlight the system’s support for opportunity creation, parts management,

stock availability checks, and quotation creation, demonstrating how DealerPulse streamlines the

parts sales process to enhance inventory management and customer service.

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