CSI seeks a Concierge for our client’s Apartment Community.
Concierge staff members are often the first step to creating a sense of community due to the high level of customer service they provide to current and prospective residents, guests and vendors.
- Responsibilities may include :
- Welcome residents, guests, staff and vendors
- Receive and track packages delivered to staff and community residents
- Address resident inquiries or concerns
- Coordinate appointments with future residents
- Create an open and welcoming environment for visitors
- Act as building and community expert or liaison
- Build relationships with current and future residents
- Assist with events and initiatives
- Answer phones
- Communicate with management and maintenance for issues or concerns
Ideal candidates should possess a dynamic personality with an ability to interact and connect with all different personalities.
Extraordinary communication skills coupled with a confident approach is critical to this role.
Requirements :
- Professional appearance (and willingness to follow staff dress code)
- Reliable means of transportation
- Proven ability to be on time every day
- Self-motivated and highly RELIABLE
- Strong verbal communication skills
- Excellent telephone manner
- Ability to solve problems and work with minimal supervision
- Office skills : customer service, typing, clerical, computer
- Friendly, outgoing and display a positive, upbeat attitude
A Big Plus :
- Bi-lingual / language skills
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