Search jobs > Irving, TX > Bilingual call center
A company is looking for a Bilingual Call Center Representative (English & Creole) to assist homeowners in the My Safe Florida Home program.
Key Responsibilities : Handle inbound calls from homeowners participating in the programProvide accurate information about the program in English and CreoleDocument customer interactions accurately in the systemQualifications : Fluency in both English and Creole is mandatory1 year of experience in a call center environment preferredAbility to remain calm during emotional or stressful situationsBasic computer skills and ability to navigate customer management systems
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