Responsibilities
The Patient Access Emergency Room Supervisor is responsible for the
coordination, supervision and scheduling of the registration staff’s functions
across multiple areas including but not limited to the Freestanding FEDs.
This position requires a detailed knowledge base in registration, The
Emergency Department and Revenue Cycle practices, as well as an understanding
of how these areas impact the flow of work throughout the departments and
organization. The Supervisor is responsible for assisting in developing and
enforcing policies and procedures, monitoring the accuracy of registration
data entered by associates, ensuring that the proper patient experience
protocols are followed, monitoring the staff’s interaction with patients and
peers, monitoring co-pay collections and goals, and clearing issues in various
registration and billing reports along with managing the overall training and
coordination of work within the department.
Must have ER Management and Cerner Millenium experience.
About Manatee Memorial Hospital (MMH) :
Manatee Memorial Hospital in Bradenton, Florida, has served the citizens of
Manatee, Sarasota and surrounding counties for over 70 years. Part of the
Manatee Healthcare System, the hospital has earned The Joint Commission’s Gold
Seal of Approval. The 295-bed hospital with over 800 physicians, residents and
allied health professionals, offers advanced healthcare services in a caring
and compassionate environment. Services include cardiac care and
cardiovascular medicine, emergency care for all ages, surgery services
including robotic-assisted surgery with the da Vinci® Surgical System, a
weight loss program, orthopedic services, outpatient and inpatient radiology
and rehabilitation, respiratory care, sleep, oncology, wound care and women’s
and children’s services. Manatee Memorial Hospital also offers a Level II
Neonatal Intensive Care Unit for babies with special needs.
General Responsibilities :
- Responsible for maintaining Service Excellence standards with in the Admissions Department.
- Counsels and administers corrective action when applicable.
- Meets the educational and developmental needs of the staff by orientating, training and providing follow up on Corporate measured standards.
- Monitors reports relative to the work area for compliance to policy and procedure and on-going evaluation of indicated changes.
- Performs job candidate interviews and hires new employees along with department Manager.
- Assist in taking call for staffing needs or process issues.
- Demonstrates Service Excellence at all times.
- Maintain a high awareness of patient satisfaction and team work.
- Able to pay attention to detail and work in a stressful environment.
- Other duties as assigned.
MMH offers comprehensive benefits such as :
- Challenging and rewarding work environment
- Competitive Compensation
- Excellent Medical, Dental, Vision, and Prescription Drug Plan
- Generous Paid Time Off
- 401(K) with company match and discounted stock plan
- Career development opportunities within UHS and its Subsidiaries
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and
healthcare services, Universal Health Services, Inc. (UHS) has built an
impressive record of achievement and performance. Growing steadily since its
inception into an esteemed Fortune 500 corporation, annual revenues were $14.3
billion in 2023. During the year, UHS was again recognized as one of the
World’s Most Admired Companies by Fortune; and listed in Forbes ranking of
America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS
has approximately 96,700 employees and continues to grow through its
subsidiaries. Operating acute care hospitals, behavioral health facilities,
outpatient facilities and ambulatory care access points, an insurance
offering, a physician network and various related services located all over
the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
www.uhs.com
Qualifications
High school diploma or equivalent Prior Supervisory experience in ER
Admissions Department
2 year degree preferred Prior 3rd party billingcode experience
2 years registration experience required in Supervisory or Management
experience in acute setting Prior experience collecting co-pays
Experienced supervisor in working with Patient registration Cerner Millenium
Experience preferred
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual
respect where equal employment opportunities are available to all applicants
and teammates. UHS subsidiaries are equal opportunity employers and as such,
openly support and fully commit to recruitment, selection, placement,
promotion and compensation of individuals without regard to race, color,
religion, age, sex (including pregnancy, gender identity, and sexual
orientation), genetic information, national origin, disability status,
protected veteran status or any other characteristic protected by federal,
state or local laws.
We believe that diversity and inclusion among our teammates is critical to our
success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and
recruiters are here to help prospective candidates by matching skillset and
experience with the best possible career path at UHS and our subsidiaries. We
take pride in creating a highly efficient and best in class candidate
experience. During the recruitment process, no recruiter or employee will
request financial or personal information (Social Security Number, credit card
or bank information, etc.) from you via email. The recruiters will not email
you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you
are suspicious of a job posting or job-related email mentioning UHS or its
subsidiaries, let us know by contacting us at :
https : uhs.alertline.com (https : nam11.safelinks.protection.outlook.com?url https%3A%2F%2Fuhs.alertline.com%2F&data 02%7C01%7C%7Cd7a306b32f7243f1bd4608d82cc6d79b%7C3d1686d1b444415a93fd1aab58a64f3a%7C1%7C0%7C637308579810986670&sdata Cqoe6%2BeNfe428E6rWfm%2B%2BuYlGWTS%2BI2F2s%2Be8t%2B8obA%3D&reserved 0)
or 1-800-852-3449.