Admissions Director
Description
Come join the team with WeCare at The Pearl!
The primary purpose of the Admissions Director is to coordinate inquiry and admission processes to assure resident and family satisfaction.
To represent the facility in a positive manner throughout the community, and to balance the census population according to budgetary needs.
Key Responsibilities
- Manage the admissions process for a single SNF (120 beds), coordinating with healthcare providers and families.
- Primary contact responsible for clinical and financial screening of incoming referrals
- Secure insurance authorizations to facilitate patient admissions.
- Lead hospital marketing initiatives to promote services and attract new patients where applicable.
- Monitor and analyze admissions metrics to identify areas for improvement and implement corrective actions.
- Ensure compliance with JCAHO and other regulatory standards.
- Engage and follow policies and procedures regarding referral tracking, including data collection and metric analysis.
- Supervise the development of clinical documentation and ensure that all medical records are accurate and complete.
- Collaborate with the medical office management team to ensure seamless transitions from admissions to clinical care.
- Utilize Epic, Careport, and other applicable hospital referral and EMR systems to manage patient data and admissions processes.
- Provide exceptional customer service to patients, families, and referring physicians.
- Work closely with hospital staff to ensure effective communication and coordination of patient care.
- Develop and maintain relationships with referring physicians and healthcare organizations.
- Stay current with industry developments and best practices in medical admissions.
Skills, Knowledge and Expertise
- Bachelor's degree in a relevant field, such as healthcare administration, nursing, or a related field.
- Proven experience in medical office management, patient admissions, or a related field.
- Strong understanding of NYS healthcare regulations, including JCAHO standards.
- Experience with medical office management systems, such as Epic, Careport, Navi etc.
- Ability to provide exceptional customer service.
- Strong organizational and analytical skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Experience insurance regulations, benefits coordination, authorizations.
- A background in healthcare or healthcare related field
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Voluntary Benefits
Same Day Pay
At WeCare Centers, we believe in not only providing exceptional care for our residents but also ensuring a supportive and enriching environment for our team.
Our Voluntary Benefits Programs are designed to provide additional supportive services to our employees that can help them achieve their personal, financial, and health goals.