Recovery Support Specialist, Outreach and Engagement

Posting Details

Job Details

Description

$19+ / hr starting payrate!

• Premium Medical, Dental & Vision Benefits plus ZeroCard
• Retirement Savings 403(b) plan with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• 33 Paid Days Off 1st year!
• Training Provided

CCBHC is an integrated community behavioral health model of care intended to provide integrated, evidence-based, trauma-informed, recovery-oriented and person-and-family-centered care.

The CCBHC offers the full array of CCBHC-required mental health, substance use disorder (SUD) and primary care screening services.

Work in partnership with others within Family & Children's Services and Community Providers as part of a structured inter-disciplinary team, within in a CCBHC model, to provide a set of social service functions that helps clients access the resources they need to recover.

Responsible for providing outreach and engagement to clients in the community, individual, family and / or group services providing high quality targeted case management and care coordination services that will assist individuals in sustaining recovery, and gaining access to needed behavioral health, medical, social, legal, housing, educational, employment, and other services and supports including arranging, coordinating, planning, advocacy, linkage, referral, education, crisis intervention, resource acquisition, and monitoring.

Care is provided in a culturally sensitive way and is delivered community based to an adult population who carry a serious mental illness, substance abuse, co-occurring and / or medically co-morbid diagnosis .

PRSS will be part of an outreach team who's primary responsibility is to make contact with clients who have disengaged from outpatient services, meet their immediate case management needs, and assist them in reengaging in outpatient services with their primary treatment team.

Majority of services will be provided in the community.

Specific Duties & Responsibilities :

• Conduct regular community outreach to identify and engage with individuals that receive services from the Substance Abuse & Specialty Court programs
• Build trusting relationships through compassionate and active listening.
• Provide resources and support to connect individuals with outpatient treatment.
• Attend and participate in organizational meetings and treatment team meetings with multi-disciplinary team to utilize a team based care approach when working with clients.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures.
• Demonstrate understanding of various best-practice treatment models to work with individuals with Severe Mental Illness, Co-occurring disorders, and trauma.
• Understand the wrap-around focus of CCBHC services, assisting clients in multiple life areas through multi-disciplinary teamwork and community referral.
• Obtain and maintain professional licenses and certifications required for the position through attending required trainings, tracking CEU’s, and submitting renewals in a timely manner.
• Be familiar with CCBHC standards, understand the history, philosophy, structure and purpose of CCBHC and demonstrate fidelity to the model.
• Effectively complete and submit all clinical documentation with established agency timelines.
• Plan, coordinate, advocate, and provide care coordination, case management, and rehabilitation services using a strengths based, welcoming, recovery oriented, client driven approach for a specified group of clients. (EBP)
• Coordinate care across the spectrum of health services, including access to high quality physical (both acute and chronic) and behavioral health care.
• Include the consumer and family members in comprehensive treatment planning.
• With the adult consumer’s consent, encourage participation of family members and other designated persons in treatment planning and care.
• Participate in daily / weekly treatment teams.
• Coordinate care with external health care providers such as pharmacies, PCPs, FQHCs, and DCOs, as well as with behavioral health referrals.
• Promote access on demand to intervene when a client is at risk for harm to self or other, hospitalization, or involvement with law enforcement.

Respond to crises and provide intervention.

• Track consumers’ admissions and discharges from psychiatric and medical hospitalizations.
• Participate in hospital and emergency department discharge processes to transition consumers to a safe community setting according to CCBHC protocols.

Ensure timely transfer of medical records, prescriptions, and active follow-up.

• For consumers at risk for suicide, coordinate consent and follow-up within 24 hours and implement a continuing plan for suicide prevention and safety and linking to services.
• Monitor individual health status and service use to determine adherence to or variance from treatment guidelines.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures.
• Actively participate in performance and client outcome management.

Peer Recovery Support Services PRSS certification obtained by taking the first available PRSS Certification course provided by ODMHSAS.

Must have a strong commitment to the rights and ability of each person served to live in normal community residences; and have access to helpful, adequate, competent, and continuous supports and services.

Skills and competence to establish supportive trusting relationships with persons with mental illnesses and / or substance abuse issues and respect for client rights and personal preferences in treatment are essential.

Must possess a valid Oklahoma Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office.

CCBHC Model of Care

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.

You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC).

This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.

Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery.

Robust CCBHC services often result in better client outcomes and quality of care due to :

• Increased access to care and crisis services
• Expanded traditional community mental health and substance use services.
• Added Care Coordination and physical health screening for mental health clients
• Greater access to Social Services for clients’ economic and social needs
• Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.

Drug Free Workplace Policy

This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act.

Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.

Qualifications

Skills

Behaviors

Motivations

Education

Required

High School or better.

Experience

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)