Location
Chicago Hotel
Sweet Home for sure Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty.
There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few.
The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago.
We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.
Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
The Omni Chicago Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate.
We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.
Job Description
This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
This position will also will provide turndown services of guest rooms, occasional full servicing of guest rooms and complete any additional duties as assigned by the PM Supervisor / Manager in accordance with Omni standards.
Responsibilities
- Thoroughly clean guest rooms including : making beds, cleaning bathrooms, vacuuming, and dusting
- Restock and replace used items within guest rooms
- Communicate clean status of each room upon completion
- Remove room service trays and tables from guest rooms
- Stock supply cart and ensure that it is neat and well organized at all times
- Check all equipment prior to and after use to ensure that it is in good working order
- Respond to all hotel guests efficiently and in an appropriately friendly manner
Qualifications
- Strong attention to detail
- Strong customer service skills
- Ability and willingness to stand for 8 hours at a time
- Ability and willingness bend, stretch, reach, and push up to 20 lbs.
- Ability and willingness to work a varied schedule which includes working on weekends and holidays
- Previous experience in housekeeping is strongly preferred
- Must be able to communicate basic hospitality needs with guests in English
- Provide water and ice to guests.
- Offer guests towels, pillows and other services / amenities.
- Change linens, turn-down bed.
- Omni Hotels & Resorts is an equal opportunity employer.
Omni Hotels & Resorts is an equal opportunity employer - vets / disability.
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