Job Description
Job Description
A&C Plastics is seeking a full-time Bilingual Receptionist for our fast-paced front office.
HOURS : Monday - Friday, 7 : 30am - 5 : 15pm
JOB DESCRIPTION :
- Answering multiple phone lines in a cheerful and prompt manner
- Greet guests / customers and announce their arrival to the appropriate party
- Maintain lobby, sample closet, and showroom so they are neat and organized and keep reception area clean and tidy
- Confirm all orders by immediately sending order confirmations to customers
- Call or text customers upon completion of orders
- Process credit card, check, and cash payments
- Cash handling
- Provide order status and tracking info and communicate with warehouse manager and warehouse personnel
- Distribute mail daily
- Handle complaints at the will-call area
- Complete thank you cards weekly
- Mailing / shipping sample requests
- Monthly goodie bag and give away mail outs
- Providing support to the sales staff, customer service manager, and company president
- Other duties as assigned
SKILLS / REQUIREMENTS :
- Receptionist / Front Office / Customer Service experience preferred
- MUST be fluent in both English & Spanish
- Experienced with Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
- Be highly professional and organized
- Have a professional image
- Works well under pressure
- Extremely organized and detail-oriented
- Excellent communicator both oral and written
- Sets a goal then take action to conquer it
- Effective multi-tasker
- Is always learning, growing and being stretched
- Desires to be a part of something larger than themselves
- Knows how to work a PC
- Non-smoker
- Willing to lift boxes, clean floors, and hold doors if that's what it takes to get something done.
- Works hard but also likes to have FUN while getting things done!
BENEFITS INCLUDE :
- Paid Time Off & Holiday Pay (after completing 90-day probationary period)
- Paid Sick Time Off (5 days per year; no probationary period)
- Use of company gym M-F 4 : 30am-8pm
- 401K Plan - up to 4% employer match
- Profit-Sharing
- Health, Dental, Vision Insurance
- Long-term disability offered
- Company Paid Life Insurance
- Employee Purchase Discounts
- Potential for Career Growth (we look to promote from within first)
- Ministry / volunteer time off : Paid 3 days per year so you can volunteer for your favorite charity or non-profit
Working with amazing people in a culture where we recognize each other's wins and celebrate together often with monthly lunches
Both drug screen and background check will be conducted.
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