Salesforce Administrator

Description

• Lead continuous improvement of technology to enable sales growth in our stores and achievement of business objectives
• Expedites resolution of store and field incidents in partnership with IT Team and Operations, improves escalation paths, and proactively identify ways to prevent widespread issues
• Serves as the go-to resource for systems questions
• Keep abreast of new technology and recommends updates and enhancements to maximize productivity
• Accountable for ensuring a smooth transition to new systems and technology and positive user experience
• Develops processes to identify department specific technology opportunities and supports cross-functional teams in evaluating the effectiveness of work streams
• Offers recommendations to key Business Partners that is customer focused resulting in optimization of technology performance
• Drives profitability by ensuring teams are leveraging technology
• Ensure that technology solutions meet business requirements
• Proactively partners with IT Team, external vendors and cross-functional teams to address gaps in functionality
• Provides concise instructional content that enables associates to fully leverage the benefits of the technology to aid in driving sales and profit goals
• Other duties and projects as assigned

Qualifications :

• Bachelor's degree or equivalent experience
• 3+ years of experience working with a variety of company systems; iCIMS, Workday, Salesforce.com a plus!
• Strong knowledge of 3PL retail operating systems
• Ability to align system functionality to meet business needs
• Proficient in Microsoft based Server

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.

We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees.

Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.