Senior Data Scientist

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact.

Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

NICE Customer Engagement Analytics is looking for a Senior Data Scientist to join our team. You will play a vital role in enhancing our contact center solutions through the development of advanced NLP algorithms and models.

You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models.

You bring to this team environment several years’ experience in deep learning using the latest in transformer-based NLP architectures, as well as the curiosity and grit to see a project to delivery.

Responsibilities

• Conduct cutting-edge research and develop advanced NLP algorithms and models
• Build and fine-tune deep learning and machine learning models, with an emphasis on large language models
• Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders
• Collaborate closely with business stakeholders to ensure model effectiveness and alignment with business objectives
• Stay abreast of the latest advancements in NLP research and contribute to the development of our knowledge base

Minimum Skills And Experience

• Minimum of 3 years of experience working with deep learning models using real-life ( industry ) data
• Excellent proficiency in Python programming and one or more deep learning libraries (PyTorch, TensorFlow, JAX, etc.)
• Experience with building and / or fine-tuning large language models, as well as traditional machine learning models
• Strong research skills, with a proven track record of developing and implementing NLP algorithms
• Excellent communication and presentation abilities

Additional Desired Skills And Experience

• Advanced degree(s) in a STEM field : Computational Linguistics, Computer Science, Math, Engineering, etc.
• Experience deploying NLP models in production environments, ensuring scalability and performance
• Published research papers in the field of NLP or related areas
• Experience working on international, globe-spanning teams
• Experience as part of a software organization

About NICE

NICELtd. (NASDAQ : NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.

Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

J-18808-Ljbffr