As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions.
You will be expected to promptly resolve any customer concerns and ensure maximum client satisfaction. This position involves contact with customers, access to cash and other payment methods, and store merchandise and valuables.
You will also be expected to maintain the high quality and visual standards of the products and store, achieve excellent customer service, and meet sales goals.
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load / unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Minimum Requirements :
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications :
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Bilingual Customer Service Specialist
As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. You will also be expected to maintain the high quality and visual standards of the products and st...
Commercial Banking - Customer Service Specialist - PT
The Customer Service Specialist’s primary responsibility is to provide superior service and support to the Bank’s commercial and consumer customers and may assist with the application process for auxiliary treasury service products, such as ACH, RDC, MDC, Wire Transfers, Positive Pay (ch...
Store Customer Service Specialist
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...
Senior Customer Services Specialist - Order Desk Management
The Customer Services Specialist serves a global customer base in conjunction with customer focused teams within PacStar including both the Professional Services Group and the Sales Group and is the primary interface to designated customers authorized purchasing representatives for Curtiss-Wright Pa...
Seasonal Bilingual Spanish Customer Service Agent - Starting at $17.65/hour - Remote
As a Seasonal Bilingual Member Service Specialist, you will be a part of our . This opportunity will help build your customer service skills and knowledge for a career in healthcare. ...
REMOTE Travel Customer Service Specialist
We are searching for a focused Remote Travel Customer Service Specialist to join our incredible team at Magical Destinations Travel. If you are strong in critical thinking, and planning and have the right drive for the job, then apply for the position of Remote Travel Specialist at Magical Des...