Billing Specialist

Job Details

Level EntryJob Location Corporate HeadQuarters - Englewood, CORemote Type N / APosition Type Full TimeEducation Level High SchoolSalary Range Travel Percentage NoneJob Shift DayJob Category Undisclosed

Description

Now offering 4 / 10 schedules for certain positions*

Zynex Medical was awarded 2024 Denver Top Workplaces from the Denver Post

Competencies Needed :

• Adaptability Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
• Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs;

goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.

In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.

• Resourcefulness Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.
• Team Player Prioritizes team over self. Works well with peers and Managers.

Essential Job Duties & Responsibilities :

Main Daily Duties :

Administrative Tasks : (60% of shift)

• Submit clean and accurate claims to insurance companies for payment of all Zynex goods and services.
• Be responsible for maintaining accurate records and providing detailed, professional notes in patient files.
• Operate independently in Zynex’s access database / billing system to complete patient orders with a high degree of accuracy.

Phone Tasks : (40% of shift)

• Obtain billing authorizations for the use of Durable Medical Equipment (DME) from Insurance companies Adjustors / Nurse Case Managers, TPAs (Third Party Administrators), Insurance Representatives).
• Provide requested information to Insurance carriers to include billing / coding support concerning devices, accessories, and supplies for recipients, insurance providers, physicians, and the payer community.

Additional Duties :

• Meet daily goals as outlined by Billing Department Manager / Manager.
• Dress and interact professionally in an office environment.
• Follow all company policies and address issues following appropriate chain of command.
• Be present / visible in the home office 5 days / week (M-F), 8 hours / day. Exceptions to this need prior approval from your direct Manager.
• Complete other duties, as assigned by Management.

Minimum Job Qualifications :

• Genuine interest in helping people.
• Ability to perform with high degree of independent judgment, discretion, and confidentiality; and make complex decisions within short amount of time.
• Exceptional communication (written & verbal) skills AND Excellent organizational skills.
• Superior phone communication skills with providers, carriers, patients, and trainees.
• Strong attention to detail and good typing skills.

Future Responsibilities :

As part of the natural growth in this role, the position will evolve to include training responsibilities. This will involve :

• Conducting training sessions for new team members.
• Developing and implementing training materials and programs.
• Collaborating with cross-functional teams to ensure consistent training standards.
• Identifying improvement opportunities by analyzing common inefficiencies and discrepancies in work processes.
• Conducting Quality Assurance (QA) review utilizing departmental Key Performance Indicators (KPIs)

Education Requirements :

High School Diploma or equivalent required; College degree beneficial.

Physical & Environmental Requirements :

Computer Intensive Tasks (95% of shift) :

• Ergonomics : Maintain proper posture using an ergonomic chair.
• Headset Usage : Regularly wear a headset for extended periods in a call center environment.
• Communication : Effectively communicate via spoken, written, virtual, and electronic means.
• Strenuous Eye Activities : Ability to focus and concentrate on detailed tasks for extended periods to reduce eye strain.
• Repetitive Strain : Perform frequent keyboard and mouse activities with dexterity and careful hand movements to minimize the risk of strain.
• Sitting for Extended Periods : Sit for prolonged periods while working on a computer.
• Technology Proficiency : Utilize office equipment, including computers, copiers, fax machines, and telephones, as well as demonstrate proficiency in Microsoft Office Software.
• Dynamic Office Environment : Operate in a fast-paced, professional office setting.

Physical Tasks (5% of shift) :

Heavy Lifting : Lift objects weighing up to 10 lbs.

Zynex Offers Exceptional Benefits (Full-Time Roles) :

• Premium starting pay (starting $22 / hour).
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays + up to 2 additional floating holidays.
• 15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
• Free and / or subsidized breakfast and lunch.
• Health & wellness bonus up to $50 / month.
• Frequent opportunities for role transitions and advancements.
• Up to $75 / month reimbursement for community volunteer hours.
• Employee product discounts.
30+ days ago