Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service.
They set goals, provide job assignments, and motivate others providing timely feedback
Responsibilities Include :
- Perform all responsibilities of restaurant team members
- Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies / processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him / her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest serviceand coaches restaurant team members to do the same
- Schedule restaurant team members for shifts Manage cash over / short during shift and ensures restaurant team members are following cash franchisee management policies
Education / Experience :
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies
- Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
- Ability to assist with training
- Problem solving . Motivating others
Physical Demands / Working Conditions :
- Standing on feet . Repetitive motion including bending, stooping and reaching
- Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
- Wearing a headset
- Working in a small space
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular / decaf / flavored coffee, iced regular / decaf / flavored coffee, donut, bagel and muffin categories.
Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide.
Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Shift Leader - 4185 W. Irving Park Rd.
Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...
Restaurant Shift Leader
Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...
Shift Leader - 2830 S Highland Ave
Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...
Shift Leader
You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. ...
Overnight Shift Leader
If you are a night owl with strong leadership skills and a passion for delivering exceptional customer service, we invite you to join our Burger King team as an Overnight Shift Leader. We are looking for a dedicated and responsible Overnight Shift Leader to join our Burger King team and ensure smoot...
Shift Leader
The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. The Shift Leader is responsible and accountable for all Restaurant a...
Shift Leader / Unit Aide
As a Shift Leader, you will help oversee restaurant activities during your shift. Denny's - Shift Leader / Unit Aide. Help oversee safety practices during your shift and inform the manager of any safety concerns you observe during your shift. Help oversee restaurant activities during your shift. ...
Shift Leader
Shift Leads help oversee in-store operations alongside the General Manager. The Shift Lead plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift Leads must execute systems and procedures with 100% integrity and l...
Shift Leader
Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...
Shift Leader - 8300 S. Holland Ave
Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...